04/24/2020|Inside Verizon

Wrapping up a strong quarter.

By: Jeremy Godwin

We celebrate our newest Credo Award winners. Plus, Hans and Matt break down the first quarter results.

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1Q Earnings webcast

On today’s special edition of Up To Speed Live, Hans Vestberg and Matt Ellis discussed our first quarter financial results, how we continue to serve our four stakeholders, guidance on business going forward and answered questions from employees.

You can get a full transcript of the webcast.

If you have any questions, email them to live@verizon.com.

Credo Award recipients:

On the night of March 2 and early morning of March 3, West and Middle Tennessee got hit by tornadoes. A significant portion of our network infrastructure in the area was impacted. Fiber backhaul was destroyed and more than 250 cell sites out of service immediately following the storm.

While the entire team reacted quickly, Andy Stump, Engineer IV Specialist Network Field Engineer based in Knoxville, TN, and Jeff Massey, Engineer III Specialist Network Field Engineer in Whites Creek, TN, went above and beyond. They set up SPOTs (Satellite Pico Cell on Trailers) to support local Emergency Operations Centers and used the satellite trailers to connect sites to the network.

Despite a myriad of challenges, including working incredibly long hours in challenging conditions caused by downed power lines and trees, they never lost focus on the priority of providing service to those who desperately needed it in the wake of this event.

Not only that, when the Chattanooga area was hit hard overnight on Easter Sunday (April 12), both men quickly raised their hands to help out with recovery and response efforts there.

Andy and Jeff, please accept the Credo award on behalf of the many V Teamers who worked tirelessly on our restoration.

Other important reminders

A new Pulse survey will be coming your way early next week. Be sure to fill it out.

Get the latest information on our Coronavirus Resource Page (Inside Verizon, The Street).

Tune in Monday at 12 PM ET/9 AM PT for Up To Speed Live.

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About the author:

Jeremy Godwin is a member of the Verizon Corporate Communications team and a regular host of Up to Speed. He's the team's resident tech geek and media junkie.

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