Service in the spotlight.

We celebrate Military Appreciation Month, introduce some retail rockstars and kick off the VZPulse+ survey.

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Happy Monday, V Team! On today’s episode of Up To Speed Live, host Diana Alvear shared the following updates:

It’s VZPulse+ survey day

Keep an eye out for the annual VZPulse+ survey today. Gallup will be sending it out and it’s your chance to make your voice heard. This year the survey will be different, mainly, you can expect a few more questions. Why? Because this is our bigger, annual “health check” and your honest feedback creates change. Here are a few examples of how your feedback in previous surveys have made us better:

  1. Talent GPS: It’s a result of your insights.
  2. Your feedback helped define Work Forward and the flexibility needed to give your full potential.
  3. You helped bring about compensation changes for the VCG frontline.
  4. You enabled us to improve employee onboarding, wellness offerings — left your mark on retail work attire, career pathing and development, and mentoring.

V Teamers who complete the survey today will be entered into a drawing for a chance to win our most popular Verizon-branded Ultra Campaign T-shirt. To ensure the privacy of your responses, both the survey and the drawing are completely confidential and handled by Gallup, our external partner.

Verizon Insider Program

Ready for something new and exciting? Today we’re debuting our Verizon Insider Program. It’s our way of showcasing our retail teammates, the real experts when it comes to helping our customers pick the best products and services in our stores. We have 15 VIP’s representing five regions across the country. They’ll be sharing their favorite Verizon products, helping us spread the love for our various promotions, and sharing why they feel Verizon is a great place to work.

In a video debuting the program we met VIP members: JaKetted Suarez, Viviana Gordillo, Paul Martin, Lovenia Mack and Rakim Adell. Be sure to keep an eye out for the rest of the inaugural crew on Up To Speed and our various social media platforms.

Teacher appreciation week

Do you have a teacher you love and want to recognize? Well here is your chance! This week is Teacher appreciation week and we’re partnering with TIME to create TIME’s 10 Innovative Teachers List, to drive awareness for Verizon as a leader in digital inclusion. To nominate your favorite teacher simply fill out an application by clicking here. You have until May 4 to nominate your teacher of choice; the final list will be announced at the end of the month.

Military Appreciation Month

It’s the start of Military Appreciation Month and at Verizon we can’t stress enough how thankful we are for all our service members and veterans. We want to take a moment to recognize our VALOR (Verizon Veterans and Advocates Leading Organizations Responsibility) ERG for everything they do. Diana introduced a video that highlighted why VALOR is so special to our company. The video showcased some of the great events that VALOR members have participated in and current members encouraged other V Teamers to join this growing ERG. Be sure to look out for a note from Tami Erwin, CEO of Verizon Business Group, highlighting the courage, determination and compassion of Verizon’s military employees and veterans, and detailing how we can show our support for this integral part of our community this month.

Special shout out

We want to take a moment to congratulate Robin Dotson, a Service Analyst at our Cranford NJ office. Her son Jahan Dotson was selected by the Washington Commanders in the first round with the 16th overall pick in this weekend’s NFL draft.

If you have any questions, email them to

Click here for a transcript of the webcast.

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