Changes to Privacy Policy
As Verizon develops new products and services, deploys new technologies and develops new uses of information, we review and update our privacy policy to reflect these changes. In addition, from time to time we make organizational, stylistic and grammatical changes to present our practices in a way that makes our policy easy to read. The information provided below highlights changes to our Privacy Policy that have been made in the past six months.
April, 2018
We updated the privacy policy to explain that the Verizon privacy policy applies across the Verizon family of companies except for Oath, which has its own privacy policy. We explain that Verizon information will be shared with Oath as described in Verizon’s full privacy policy as well as in service-specific privacy policies. And we explain that Oath will honor the choices Verizon customers have made about the uses of this information. We also clarified the descriptions of the Online Relevant Advertising and TV Relevant Advertising programs to explain that we may also use information supplied by advertising partners or advertisers themselves to determine whether customers fit into a group an advertiser is trying to reach. We also explained that in some circumstances, Verizon may respond to customer inquiries using artificial intelligence guided by humans such as chat bots; and that customers who use third-party services like Facebook Messenger or Twitter Direct Message should be aware that those companies’ privacy policies also apply. Finally, we updated the description of how directory information may be published by Verizon or shared with others.
December 2017, January 2018
We updated the privacy policy to include information about how Verizon may use certain wireline customer credit information for marketing purposes and provided instruction on how customers may opt-out of this use. We also expanded the ways in which Verizon may reach out to website visitors who do not register by adding mail as another way we communicate. Finally, we expanded the discussion about Verizon app preloads to let customers know that some apps may not have icons on the device home screen. We describe how customers can find and delete these apps if desired.
