Privacy Policy

Changes to Privacy Policy

As Verizon develops new products and services, deploys new technologies and develops new uses of information, we review and update our privacy policy to reflect these changes. In addition, from time to time we make organizational, stylistic and grammatical changes to present our practices in a way that makes our policy easy to read. The information provided below highlights changes to our Privacy Policy that have been made in the past six months.

March, 2017

We introduced a supplemental privacy page for Hum services that covers the in-vehicle Hum services (previously found in the full privacy policy) as well as new features of the Hum app.  We also added a supplemental privacy policy for the new Appflash application.   

February 2017 update

We updated the privacy policy to add XO Communications and MapQuest to the Verizon family of companies covered by the policy. We included information about additional privacy practices specific to MapQuest. We also updated the VZ Messages app privacy policy, including changing its name to Message+ and describing a new public profile feature present in the app.

November 2016 updates

We updated the privacy policy to provide additional information about system software that may be present on your wireless device to help gather network diagnostic information. We also clarified descriptions of our advertising and insights programs to: (1) add information you provide to the list of data that may be used by the programs; (2) explain that information about categories of tv viewing may be used by the Relevant Online Advertising program if you are also a Fios tv subscriber; and, (3) further explain the types of third party data we may use to include information advertisers provide to us directly. We also updated the Verizon privacy office mailing address.