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Home Phone Services Overview

Verizon offers several types of home phone services, depending on what is available in your area. We currently support the following:

  • Fios Digital Voice (FDV)
  • Traditional home phone service
  • Voice Link

Fios Digital Voice is an advanced voice service on Verizon's 100% fiber-optic network. It has enhanced calling features that give you control and flexibility when making and receiving calls.

With Fios Digital Voice, you can also set up a backup phone number where calls can be forwarded, in case there’s a service outage. Once service has been restored, the forwarding will automatically stop.

You can manage your calling features and your calls from any device in the My Fios app or My Verizon.

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For more information about FDV, visit the links below.
Download user guide
Frequently asked questions

Traditional home phone services are generally located in areas where Fios Digital Voice is not available.

Standard phone service is delivered through copper wires that run from telephone lines to a network interface device (NID), which connects throughout your home.

If you are a High Speed Internet (HSI) subscriber, your broadband service is provided over these traditional copper wires. For more information about FDV, visit the links below.

Frequently asked questions

Verizon Voice Link provides you with a highly reliable home phone service by utilizing a wireless signal received by a professionally installed device.

At all times, Voice Link must be plugged in, using the provided AC adapter power cord. In the event of a power outage, your device is equipped with a backup battery that will allow you to send and receive calls for up to two hours talk time, or up to 36 hours standby.

At this time, Verizon Voice Link is not compatible with monitored home security systems, fax machines, DVR services, dial-up pay per view, credit card machines, and medical alert services (e.g. Life Alert). Currently, we do not provide data (HSI/DSL) service with Verizon Voice Link.

For more information about Verizon Voice Link, refer to the user guide.

Download user guide
 
Frequently asked questions