Customers With Disabilities

Opting Out of DNS Assistance


When you enter a domain name into the address bar of your Web browser, DNS (Domain Name Service) translates the domain name into an IP address that your computer understands. Your computer then displays the Web site based on this IP address.

If you prefer that the DNS server display an error message when it can't match the domain you've entered with an IP address, you can change your DNS settings in your hardware device (router, gateway, or modem) or in your Operating System. Either method prevents DNS Assistance servers from displaying a page of links to sites that have similar domain names to the one you entered.

Note: If you change the DNS settings in your Operating System, you could encounter problems if you travel with this computer. You will probably have to change back to the original settings to connect to a hotel network, for example. Changing the DNS settings in the hardware device requires that you know the device user name and password.

Use the graphics below to select the router or gateway you're using. Click on the name of the device for directions to opt out of the DNS assistance that tries to resolve errors in the domain that's been entered.

FiOS Hardware

Figure depicting Verizon Quantum Gateway Figure depicting Verizon MI424WR router Figure depicting Verizon MI424WR BHR3 router Figure depicting Actiontec RI408 router
FiOS Quantum Gateway Verizon MI424WR Routers Actiontec RI408 Router
Figure depicting Actiontec MI424WR router Figure depicting D-Link DI-624 router Figure depicting D-Link DI-604 router
Actiontec MI424WR Router D-Link DI-624 Router D-Link DI-604 Router

High Speed Internet Hardware

Figure depicting Fujitsu Speedport modem Figure depicting Actiontec GT704WG gateway Figure depicting Westell VersaLink 327W Gateway
Fujitsu Speedport Modem Actiontec GT704WG Gateway Westell VersaLink 327W Gateway

Figure depicting Westell Ethernet modem

Figure depicting Westell 2110 modem

Figure depicting Westell 2200
Westell Ethernet Modem Westell 2110 Modem Westell 2200 Modem
Figure depicting Westell 6100 modem Figure depicting Westell 6110 modem Figure depicting Linksys BEFW11S4 router
Westell 6100 Modem Westell 6110 Modem Linksys BEFW11S4 Router
Figure depicting Linksys BEFSR41 router Figure depicting Linksys BEFSR81 gateway Figure depicting 2Wire modem
Linksys BEFSR41 Router Linksys BEFSR81 Router 2Wire Modem
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