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2025-05-15 19:18:55.308

Verizon Cloud - Mac Desktop App - Manage Backup Folders

Here's how to set up folders on your Mac to automatically back up your files to Verizon Cloud.
Some devices may not back up all content Verizon Cloud offers. All remaining content is still protected in Cloud and accessible online (except for messages and call logs) through My Verizon or the Verizon Cloud desktop app. If you're having trouble uploading items from your computer, you can check the backup folder(s) to ensure they're set to sync.
  • Backup folders are folders on your Mac® computer that automatically upload files to your Verizon Cloud account.
  • The backup folder only contains files added from the computer; it doesn't contain files backed up to Cloud from your mobile devices.
  • The ability to back up from your desktop is only available with the Verizon Cloud 2 TB or Unlimited storage plans. Refer to View / Upgrade Online Storage for assistance with changing your storage plan.
  1. While signed into the Verizon Cloud desktop app, click the
    Cloud icon
    Cloud icon in the menu bar (upper-right).
  2. Click the
    Folder selection icon
    Folder selection icon in the toolbar.
    Alternatively, folder selection can be accessed from Settings:
    1. From the toolbar, navigate:
      Menu Menu icon
      Settings
      .
    2. Click My Devices.
    3. Click the
      dropdown icon
      Dropdown icon to the right of the current computer's name then click
      Change folders
      .
  3. Select (check) the desired folder(s) to upload.
  4. Click
    Save
    .
Check out these Verizon Cloud FAQs to learn more.