Support Internet Home Network Opt out of DNS Assistance
Follow these steps to opt out of DNS Assistance:
  • 1
    Go to in your web browser.
  • 2
    Enter your router username and password into the login screen.
  • 3
    Find the current DNS server addresses (refer to your router user guide for help).
  • 4
    Change to become
  • 5
    Save the settings, restart your computer.

Opt Out of DNS Assistance

When you enter a domain name into the address bar of the Web browser, Domain Name Service (DNS) translates the domain name into an IP address that the computer understands. Your computer then displays the website based on this IP address.

If you prefer that the DNS server display an error message when it can't match the domain you've entered with an IP address, you can change the DNS settings in the router or in the operating system. Either method prevents DNS Assistance servers from displaying a page of links to sites that have similar domain names to the one you entered.

Note: If you change the DNS settings in the operating system, you could encounter problems if you travel with this computer. You may want to change back to the original settings to connect to a hotel network, for example.

  • Learn how to change DNS settings to Opt out of DNS Assistance

    • Login to the router at with the router username and password
      • You can find the default router username and password on the router label
    • Before changing any DNS entries, make a copy of the current DNS server addresses
      • Refer to help info on the router screen or in the router user guide
    • Change the last octet of the primary and secondary DNS server addresses to 14. For example:
      • You look up the DNS information and the server numbers are:
        • primary DNS
        • secondary DNS
      • You would change the addresses to the following:
        • primary DNS
        • secondary DNS
      • Note that the .14 is the special set of servers that will opt you out of the DSN Assistance program
    • Apply the changes and confirm you want to restart the computer
    • After the computer restarts, open a web browser and enter to test the new DNS settings. The Verizon home page should display

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