Verizon Support
Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!


Dial-Up Internet

Get Help with Dial-Up Service

 Help Overview

General Support
Answers to top questions: Learn about security or add-on products like Verizon Security Suite. Start at Internet 101 if you're new to the Internet.

Most popular topics:

Create a dial-up connection 
What is Verizon Webmail?

Using your email account: Learn to set up and use your email account. Get troubleshooting help or learn about email storage and blocked email. Review  email security; profile settings; or helpful email tools.

Most popular topics:

Email and News server settings 
Outlook setup for multiple accounts

Billing issues and questions: Learn the ways you can pay your bill or get answers to service usage questions. Review your bill or find out about account billing options. View a sample bill or see the Billing tools available to you.

Most popular topics:

How do I pay my bill online? 
Bill Payment Methods

Account Tools
Help with your Account Tools: Learn about the account tools available to you including: Account Management tools; Email tools; and Billing tools.

Most popular topics:

Check your online usage

Troubleshoot your dialup connection: Get troubleshooting answers to top help issues for things like email and connection issues. Troubleshoot security issues you may encounter.

Most popular topics:

Change your dial-up number
Create a dial-up connection

More Top Questions

Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411