Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!


FiOS Internet

Performing common browser tasks on the Macintosh® Performing common browser tasks on the Macintosh®

Adjusting your Cookie settings
Setting up your home page
Clearing your cache
Clearing your history files

Adjusting your cookie settings

If you are having troubles signing in to watch TV, and you are using Safari, you may need to adjust your cookie settings.
  1. Open Safari preferences
  2. Under the Privacy tab locate the Block cookies section and select Never.
  3. Safari Cookie Settings

Setting up your home page in Safari

  1. From the menu, choose Safari and select Preferences.
  2. Select the General tab.
  3. In the Home page field, type the web site address that you want to set as your home page. The next time you open Safari, it opens to the home page you selected above.

Clearing you cache in Safari

  1. From the menu, choose Safari and select Empty Cache.
  2. A confirmation message appears asking if you are sure you want to empty your cache.
  3. Select Empty.

Clearing your history file in Safari

  1. From the menu, choose History.
  2. Select Clear History.

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=42522,42523,42524
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411