Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities

    Verizon Business Sites

  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!


High Speed Internet

Are there additional costs associated with filing a Verizon PC & TV Protection Plans Service claim? To file and complete a Verizon PC & TV Protection Plans Service claim, you will have to pay a service fee depending upon the hardware for which you are filing the claim.

For example:

  • The service fee for filing a claim for a television is $89.00.
  • There is no service fee for filing a claim for a remote control, FiOS backup battery, mouse, keyboard, or phone.
  • The service fee for filing a claim for a PC is $89.00.
Other costs may be incurred by the customer if the cost to repair or replace a component exceeds coverage limits. A representative may be sent to your home to determine the product value of your PC or television.
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411