Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts


FiOS TV Billing Questions

  • How will my Verizon FiOS TV Service be billed?
    If you have home telephone service with Verizon, your FiOS TV charges will appear on your monthly Verizon bill. If you do not have Verizon for local voice service, then you may be billed monthly by credit card.
  • Where on my Verizon bill will I see the charges for Verizon FiOS TV?
    Charges for your home telephone services will appear in the same place as they appear today. Your Verizon FiOS TV charges will appear in a new section of your bill designated specifically for FiOS TV.
  • What are the partial charges on my bill?
    Verizon FiOS TV is billed one month in advance, so your first statement will include prorated charges for the current month, as well as charges for the following month. Monthly charges are prorated according to the number of days you are billed for during your 30-day billing cycle. When you make changes to your account following your service installation (by adding or deleting services or packages, for example) prorated charges will apply as well. Some services, such as premium channels, require a minimum 30-day billing period.
  • Is a deposit required to subscribe to Verizon FiOS TV?
    A deposit may be required.
  • What is your bill payment address?
    The easiest way to find out where to send your bill payment is to look on your Verizon bill. Otherwise, you can determine where to send your bill payment through our Contact Us page.
  • How do I change my billing information?
    You can change your billing address and other account information at My Verizon.
    1. Sign in at My Verizon. Note: You must be registered at My Verizon to enroll for payment options. If you are not already registered, instructions are provided so you can register.
    2. When My Verizon opens, click Profile in left column, then under Manage Your Profile Settings click Manage next to Account Settings.
    3. Scroll down to Billing Information and click Change Billing Address.
    4. Follow the provided instructions.
  • How can I contact you with questions about my bill or service?
    There are several contact options on the Contact Us page. In addition, you may want to open the Billing Center to see if the answer to your question is available there.

  • Want to view or pay your bill online?
    To view or pay your bill online or to get answers to other common billing questions, go to the Billing Center.

See Also: Learn more about FiOS TV
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411