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  • How to Use *69 This product is no longer available to new customers. Customers in CT, DC, DE, MA, NJ, NY, PA, RI and VA who currently subscribe to the product and remove it will not be able to re-order.

    You can use *69 whether you are a subscriber or not. *69 is available for a monthly subscription fee or a per-activation charge in specially-equipped areas.
    Identifying or returning your last call
    1. Lift your phone's receiver and listen for the dial tone.

    2. Press *69.
      Dial 1169 on a rotary dial phone.

    3. Follow the voice prompts through the remaining steps of *69 use.
    If the call is returned and the number is busy, hang up and *69 will redial the busy number for up to 30 minutes. You will hear a distinctive ringing pattern when the number is available.
    To cancel the call when the line is busy
    1. Lift your phone's receiver and listen for the dial tone.

    2. Press *89.
      Dial 1189 on a rotary dial phone.

    Instructions for FiOS Digital Voice Calling Features

    See also: Related *69 topics
    Additional Calling Features
    Verizon SignIn Page

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