Diego says, 'We're the best!'

By: Katie Regner

See why people come for the network and stay for the customer experience.

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Hurricane Isaias Update

Network leader Serg Mislevy gave us an update on our Network performance and response in the wake of Hurricane Isaias as we continue to monitor its impact.

If you or a V Teamer you know is in need of relief, remember our VtoV Employee Relief Fund is there for employees who have been displaced from their homes due to fire, domestic violence or natural disasters. The fund is supported by V Teamers who want to be there for their fellow employees in their time of need. Learn more here.

Tech Coach

We heard from Chief Marketing Officer Diego Scotti, who shared the ways we are putting customers first by offering the best service and solutions. Sam Ames, who is a general manager in Atlanta, was featured in the Tech Coach spot highlighting ways our employees are dedicated to solving customer challenges. Tech Coach will offer Verizon customers a convenient way to receive live tech support without having to go in stores or stay on hold. Following Number Lock, Tech Coach is the second of many initiatives that will ease customer pain points, making Verizon not only a provider of the most reliable network, but also one of premier support.

#Next20: American History 101

Watch our next episode of #Next20 is live today at 3 PM ET/12 PM PT on our @VZUptospeed Twitter handle. It will also stream live on Verizon's LinkedIn page, BUILD by Yahoo, Huffpost, and In the Know.

Deputy General Counsel and co-chair of Verizon’s Public Policy, Law, & Security Diversity and Inclusion Council David Hubbard will be interviewing Dr. Khalil Gibran Muhammad, Professor of History, Race and Public Policy at the Harvard Kennedy School, to discuss Black history and how it guides us to a more equitable future. Tune in today.

If you have any questions, email them to live@verizon.com.

Click here for a transcript of the webcast.

Get the latest information on our Coronavirus Resource Page (Inside Verizon, The Street).

Reminder, tune in to Up To Speed Live tomorrow at 12 PM ET/9 AM PT.

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About the author:

Katie is a member of the Verizon Corporate Communications team and a regular host of Up To Speed. She's a new mom with a passion for show tunes trying to keep up with the latest trends in tech.

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