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Learn about our privacy practices and find the policy you’re looking for, or go directly to our summary, or go directly to information about your state privacy rights.
important to us.
Our privacy policies explain how you can make these choices.
We’ve provided new information about your rights under California and Virginia privacy laws.
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Verizon Privacy Policies
International Privacy Centre
Our International Privacy Centre applies when you interact with us or use services we offer to customers outside of the United States.
Apps and services
State Privacy Rights
Some state laws provide additional privacy rights to residents.
Separate privacy notices apply for additional offerings.
Mobile Device Installment Plan
What information does Verizon collect?
We collect information you provide to us, about your use of our products and services and about your interactions with us. We also collect information about how our network and your devices are working, including the location of your wireless devices. We also obtain information about you from other companies, such as credit, demographic and interest information. Learn more
How does Verizon use information?
We use information to provide you with services and enhance your experiences with us. This includes delivering and maintaining your products, services, and your account and billing records; developing new products and services; personalizing your experiences; and delivering marketing offers to you. Learn more
Does Verizon share my information?
We share information within Verizon.
We do not sell or share information that individually identifies you outside of Verizon and its affiliate companies unless work is being performed on our behalf, you have given consent, or we have notified you through our privacy policies or other agreements that we have with you. We may also share certain non-personally identifiable information with third parties. Learn more
Does Verizon have programs that allow other companies to use information about me?
We have optional programs that allow Verizon and third parties to show you advertisements that are more personalized and useful to you or to help third parties verify your identity. Another program develops insights by analyzing de-identified customer information and reporting on aggregate behaviors. Learn more
What choices do I have about uses of my information?
You have choices about how Verizon reaches you with marketing and whether certain types of information may be shared within Verizon for marketing purposes. You also have choices about other uses of your information, such as for our advertising and insights programs, for verification purposes, and for certain uses of device information where applicable. Learn more
How does Verizon protect my information, and how do I update my account details?
We have a variety of safeguards in place to help protect your information against unauthorized access, use or disclosure. We provide methods for you to access, review and update your account information. Learn more
Do I have specific rights under privacy laws in the United States?
You may have additional rights under the Cable Act and state laws, including California, Maine, Nevada and Virginia privacy laws. Learn more
Contact us with any questions or concerns related to privacy.
Verizon Privacy Office
1300 I Street, NW Suite 500 East
Washington, DC 20005