When setting up Smart Family services, parents are asked to provide consent for the Smart Family app to collect device identifiers, geolocation, contact lists, the list of installed applications, web browsing and app activity from designated child lines. Parents who choose to turn on driving activity monitoring are also asked to provide consent for the Smart Family app to collect location data, device motion sensor data and phone usage data for purposes of providing trip details and crash detection. Parents may revoke consent at any time.
Driving activity monitoring can be turned off from the settings menu inside the companion app on the child’s device.
Precise geolocation permissions can be revoked in the device location settings on the child’s device. Parents can also prevent Smart Family from collecting information about the child device’s contact list, list of installed applications and app activity using the device settings for the Smart Family app.
When the VPN is uninstalled from the child’s device, some web browsing and app activity monitoring services are disabled, but screen time information may still be collected if the child device uses an Android operating system and the Android device settings permit it. Parents can disable web and app activity, and screen time monitoring by Smart Family by uninstalling the Smart Family Companion app from the child’s device.
If consent is revoked, Smart Family precise device geolocation and web and app and driving activity monitoring services will not be available within Smart Family for those child lines, although approximate device location from the wireless network will continue to be available. Parents may also review the device identifier, geolocation, list of installed applications, web browsing and app activity, contact list and driving data that has been collected from designated child lines. For more information or assistance with these choices, you can contact us at firstname.lastname@example.org.
Parents may choose to share device location with each other or with all Smart Family members. Parents can view or change their location sharing choices in the Smart Family app or in My Verizon.
Last Update: October, 2021