Verizon Privacy Notice
for California Shareowners


This California privacy notice describes how Verizon collects, uses, and discloses personal information as well as the privacy rights you have as a California resident who is also a registered Verizon shareowner.  

If you are a consumer or customer, this notice does not apply to you. Please refer to our privacy policies.

Categories of personal information we collect

The types of personal information we, or others acting on our behalf, collect from or about you include:

  • Identification, contact information and related identifiers, such as full name, home or business addresses, telephone numbers, email addresses, date of birth, passport/driver’s license number (or similar identifiers), user and/or employee IDs, account number, information about minor children (for custodial accounts), social security number, and tax related information in connection with the shares you own.
  • Commercial information, such as the number of shares you purchase, sell or own and other transactions involving shares of stock; and financial account number and credit or debit card details for processing payments, including dividends.
  • Internet or other electronic network activity, such as the contents of your communication with us (including audio recordings of calls), IP addresses, your marketing and information delivery preferences, and your activity on our websites.

We may collect this information directly from you or from third parties such as brokerage or investment firms. 

How we use personal information about you

We use personal information we collect from or about you in your capacity as a shareowner for: 

  • Managing investor relations, including to communicate with you, fulfill our contractual obligations to you; process (or assist with processing) transactions involving our common stock; pay dividends; conduct investor relations; fulfill recordkeeping and reporting responsibilities; and to provide you with relevant information about us and our operations.
  • Legal compliance, including to report suspected criminal conduct to law enforcement and cooperate in investigations; exercise the company’s rights under applicable law; and support any claim, defense, or declaration in a case or before a jurisdictional or administrative authority or an arbitration or mediation panel.
  • Other business purposes, including, for example, to manage and operate information technology and communication systems, and meet legal or regulatory requirements.  

Your California privacy rights

Subject to applicable law, individuals have the following rights:

Right to know: You can request copies of specific pieces of personal information we have about you dating back to January 1, 2022, excluding highly sensitive and privileged information, information that is not searchable or reasonably accessible; and information related to the security and integrity of our systems and network. 

Right to delete: You can request that we delete personal information we have about you. Note that we cannot delete information that is required for our operations. 

Right to correct: You can request that we correct personal information we have about you that you believe is inaccurate.

Right to opt out of sale and sharing: You can opt out of the sale or sharing of personal information for cross-context advertising.  Note, however, we do not engage in this type of activity using shareowners’ information.

Right to restrict use and disclosure of sensitive personal information: You have the right to restrict the company’s use and sharing of sensitive personal information  we collect or process for the purpose of inferring characteristics about you.  Note, however, we do not engage in this type of activity. 

How to exercise your rights

To submit a request, please complete the privacy inquiries form or call our toll free number 1-888-892-0053.

Prior to providing the information or processing your request to know, correct, or delete personal information we have about you, we will confirm that you are resident in the state of California and verify your identity by asking that you provide certain information, such as your Social Security Number and shareowner account number, that we can match against information we already have in our records. We may also require you to sign a declaration under penalty of perjury that you are the individual whose personal information is the subject of the request.   

If we cannot verify your identity using these processes, we may ask you for additional verification information. 

Authorized agents

If an authorized agent submits a request  on your behalf, they must submit  either (a) a power of attorney, signed by you, that is valid under California law; or (b) another document signed by you that authorizes the agent to submit the request on your behalf.  In addition, we may ask you or your authorized agent to follow the applicable process described above for verifying your identity. 

Non-discrimination and non-retaliation

We will not unlawfully discriminate or retaliate against you for exercising your rights under the California Privacy Rights Act.  

Last updated May 2023