How-To's and FAQs articles How-To's and FAQs articles

How to setup your Wi-Fi Backup

Verizon's Wi-Fi Backup is an internet back up plan for when your internet is down and you need to stay connected. Learn more about how to setup your Wi-Fi Backup today.

Fiber Optics

Definition and explanation of fiber optics. Learn more about the meaning of fiber optics from Verizon's dictionary of technical terms.

Antivirus

Definition and explanation of antivirus. Learn more about the meaning of antivirus from Verizon's dictionary of technical terms.

Broadband

Definition and explanation of broadband. Learn more about the meaning of broadband from Verizon's dictionary of technical terms.

Wi-Fi

Definition and explanation of Wi-Fi. Learn what Wi-Fi means from Verizon’s dictionary of technical terms.

What is VPN?

Thinking of implementing a VPN in your house? Learn more about what it is, how it works and more with Verizon.

How to use your smartphone as a mobile hotspot

Looking for Wi-Fi while you’re on the go? With these simple steps, you can connect your laptop, tablet and other devices using your smartphone’s mobile hotspot.

10 work from home essentials for your home office

Working from home is a popular trend, but it can be difficult to stay productive. Equipping yourself with the proper hardware, internet connection, and work environment is essential.

Revamp your home with this cutting-edge smart home technology

Learn how to make your house a smart home. From Google Nest to video baby monitors, Verizon has all the tech and accessories you need to make your home smart.

Internet Basics

The essentials you need to know about what the internet is and how to get internet access at home. Learn the basics at Verizon.

What is considered fast internet?

Do you have a good internet speed or a slow internet speed? Find out what is considered high speed internet and see how your internet service measures up.

What to do with your old smartphone

If you’re wondering what to do with your old smartphone, check out this list of options. From recycling to donating, there are many ways to pass it on.

How to use a Wi-Fi extender or Wi-Fi booster, plus other tips to improve your internet

Undependable home Wi-Fi can be frustrating, but there are ways to improve signal strength and access by checking your Wi-Fi router and adding a Wi-Fi booster.

4G LTE Speeds vs. Your Home Network

Are you feeling the need for speed? Here’s a look at what you can do with 4G LTE speed in comparison to a typical home cable network.

DIY: How to Make Your TV a Smart TV

From smart speakers to high speed connections, learn about the best ways to turn your TV into a smart TV.

How to get Wi-Fi wherever you go

Wi-Fi is often preferable for mobile internet access over cellular data. How can you get Wi-Fi access on the go? This guide will provide information on the various ways and tools you can use to access the internet, no matter where your travels take you.

How to suspend and reconnect your Verizon wireless service

With Verizon, it’s easy to temporarily suspend your service and then get it turned back on. Learn more about how to suspend or reconnect your Verizon service.

How to use Wi-Fi calling and mobile hotspots

Stay safely connected, all the time and nearly everywhere. Learn more about wi-fi calling and the latest mobile hotspots from Verizon.

Upgrading Your Verizon Device

Looking into possibly buying a new smartphone? Whether your contract is up or you need a device that better suits your lifestyle, here's what to think about when it's time for a Verizon upgrade.

Visiting a Verizon store near you

Looking to shop for new phones, pick up a new router and more? Locate a Verizon store near you and learn their hours.

What’s the difference between 4G LTE and 5G? Understanding network speeds

Understanding network speeds is key to making the most of your wireless plan. It may sound complicated, but understanding the differences between these services is pretty simple.

Device trade-in value: How much is my phone worth?

Wondering how much your current phone is worth? Learn more about trading in your phone at Verizon.

2 easy ways to connect an Android phone to a Mac computer

Easy tools and tricks for transferring files, photos, software & more between your Android device and Apple computer. All it takes is USB cable or Wi-Fi access.

How to Add a Tablet to Your Verizon Plan

Thinking about adding a tablet to your Verizon plan? Here's how to activate your tablet and choose the right data plan.

How to clean your cell phone and keep it germ-free

Here are some to-do’s to help guide your choices for tech-safe cleaners, screen wipes and more to help take good care of your devices.

Checking credit on Verizon: A 4-step overview

A brief overview of the simple process of checking your credit requirements on Verizon. See if you are eligible for our Device Payment Program.

Lost Your Verizon Phone? Here’s How to Find It

Losing your phone can be expensive or put important information at risk. With Verizon's help, here's how to find a lost phone.

Ringtones: how to get and use them

From free ringtones to customizable ringbacks, learn how to get unique ringtones for Android and iPhone. Learn about Zedge ringtones and more.

What are phone bands (GSM, CDMA) and why do they matter?

The bands that support cellular service — CDMA or GSM — affect both phone carrier and phone type. Understand these key terms for to make the best choices for you.

How to Make an International Call (and How Much it Costs)

No matter where in the world you're traveling to, here's a quick list of simple and affordable ways you can make international calls with ease.

What is cell phone addiction and how can you prevent it?

Smartphones have become a necessary part of everyday life. However, if you’re withdrawing from the world, experiencing depression, or feeling anxious when you can’t check your phone, you may have a cell phone addiction.