How-To's and FAQs
Certified Pre-Owned Phones: Top Questions Answered
From refurbished to “like new” phones, here is how to tell if a certified pre-owned phone is worth it.
How to Transfer Your Internet Service and Other Moving Tips
Here’s how to set up Verizon internet service at your new address.
Visiting a Verizon store near you
Looking to shop for new phones, pick up a new router and more? Locate a Verizon store near you and learn their hours.
The Difference Between 4G and 5G: Understanding Network Speeds
It may sound complicated, but understanding the differences between these services—and what they mean—is pretty simple.
Mobile device security: how to keep your smartphone safe
Take the proper precautions to protect your phone.
How to Make Your Home a Smart Home
From Google Nest to video baby monitors, Verizon has all the tech and accessories you need to make your home smart.
Tips & Tricks for Setting up Your Smart Home
Figure out if a smart home is for you and how you can get started.
Purchase a new phone without leaving the house
Buy a new phone with just a few clicks using My Verizon.
Is it Time for a Phone Upgrade?
Consider these important questions when wondering if you're ready for a new smartphone.
Suspend or reconnect your wireless service
Learn more about how to suspend or reconnect your Verizon service.
Cell phones for seniors with features they’ll love
The best cell phones for seniors have buttons, voice-activated options and more that makes life easier and keeps them connected.
How to choose the right Fitbit fitness tracker
Fitbit choices for fitness-minded shoppers looking to try a wearable tracker.
How to give the gift of Android apps
This holiday season, give useful, fun and always in-style Android apps.
How to Add a Tablet to Your Verizon Plan
Diversifying your devices? Here's how to activate your tablet and choose the right data plan.
How to preserve smartphone battery life when traveling
Preserve your smartphone battery life with power saving modes, settings changes, and the right accessories that allow you to charge your phone while traveling.
Unlocked Phones vs. Contract Phones
Here’s a guide for making an informed decision when purchasing a smartphone that meets your needs and budget.
Upgrading Your Verizon Device
Whether your contract is up or you need a device that better suits your lifestyle, here's what to think about when it's time for a Verizon upgrade.
Phone Upgrades: Your Top Questions Answered
Curious (or confused) about upgrading your device? We've got your answers right here.
Your Guide to a Better Work-from-Home Office
Here’s what you need to help create a productive and comfortable at-home work environment.
Keep life entertaining by connecting mobile devices to your TV
Check out the different options for connecting your devices to your TV.
How to take good pictures on a smartphone
Learn how to take pro-level photos on your mobile phone.
How to Clean Your Cell Phone and Keep it Germ-Free
Here are some to-do’s to help guide your choices for tech-safe cleaners, screen wipes and more to help take good care of your devices.
How to get epic photos at sunrise with your smartphone
Learn how to take epic photos on your smartphone from photographer Nick LaVecchia.
How to Use a Wi-Fi Extender or Wi-Fi Booster,
ways to improve signal strength and access by checking your Wi-Fi router and adding a Wi-Fi booster.
Moving? Plan Ahead With Verizon
Planning a move? Here’s what you need to know.
How to Use Your Tablet as a Smartphone
To make calls from a tablet, all you need is a good tablet phone app.
How to Track Data Usage With My Verizon
Easily keep tabs on your monthly data allowance and receive data alerts via text and email.
Sell or Trade in a Phone: Which Is Better?
It’s a good question — and the answer depends on more than just the phone.
Top 10 battery tips for your smartphone or tablet
Find out how to get the most battery life out of your devices.
Switching Phone Carriers: Costs, Fees & Deals
Before you take the plunge, review what goes into any carrier switch and see if you’re ready to make the change.
What’s the Difference Between Wi‑Fi Data and Cellular Data?
Wi-Fi and cellular data coverage work together to help you get the most out of your cell phone plan. But what are the differences between them?
5 Ways to Reduce Data Plan Usage & Avoid Overage Charges
Here are 5 quick ways to avoid overage charges.
Avoid scam phone calls & how to report spammers
Here are several protective measures to take to avoid being scammed.
How to stream movies on your TV
Learn how to stream your favorite movies and shows onto your TV.
Tips to maximize at-home entertainment
Devices and accessories to improve your home entertainment setup.
What is live streaming?
Learn more about what live is, the various platforms available, parameters of how to go live, and best practices for successful live streaming.
How (and why) to trade in your device
Save big on a new device when you trade in your old one online.
What is cell phone addiction and how can you prevent it?
If you’re withdrawing from the world, experiencing depression, or feeling anxious when you can’t check your phone, you may have a cell phone addiction.
What to do with your old smartphone
There are alternatives to stashing your old phone at the back of a drawer.
Video chat: A quick how-to
Check out these tips and accessories for a great video chatting experience.
How do virtual doctor visits work?
This type of visit may be valuable as an accessibility measure for people with limited mobility.
Ways to make money from your cell phone
There are countless fun, exciting, and unexpected ways you can make money on your smartphone.
Lost Your Verizon Phone? Here’s How to Find It
Without assistance, losing your phone can be expensive or put important information at risk. Here's how to find a lost phone.
Cell phones as educational tools
Learn more about the best practices for cell phones in education.
How to Turn Your Smartphone into a TV Remote
Clear up coffee table clutter by consolidating your TV remote and smartphone.
Trade-In to Trade-Up
With the Verizon Device Trade-In program, upgrade your old devices to get money towards a new one.
10 work from home essentials for your home office
Working from home is a popular trend, but it can be difficult to stay productive.
Is My Biometric Data Safe?
If your smartphone uses Face ID or fingerprint recognition to give you access to your information, biometric security is at work.
How to Install and Use a VPN
A virtual private network, known as a VPN, is a simple, affordable way to protect your data and devices while using public Wi-Fi.
5 reasons you need custom ringtones
Avoid spam calls and know who’s calling by setting up custom ringtones.
Speech recognition & voice-activated technology
Learn more about the voice-activated technology already integrated into smartphones, laptops and tablets, and even home appliances.
How to prevent & block caller ID spoofing
Take the proper precautions to help reduce the chances of falling victim to scams.
How to Use Google Photos
Search and find photos faster with Google Photos.
Making Sense of Data: How Much Do You Need?
You use your smartphone to send texts, watch videos and write emails, but how much data do you really need?
How to Pick the Best Phone Plan for One Person
Find an option that fits your needs and budget.
Mix and Match Verizon's New Unlimited Plans for Everyone in Your Family
Choose from three different plans - all on the same, easy-to-manage account.
How to get Wi-Fi access on the go.
Various ways and tools to access the internet, no matter where your travels take you.
Find & download ringtones for Android & iOS devices
Ringtones are a fun way to customize your phone and show off your style while getting notified of incoming calls.
Choose Bluetooth Headphones
Find the perfect Bluetooth headphones to fit your lifestyle.
How to Record Audio on Your Smartphone
You don’t need expensive audio equipment to create a great recording.
7 Ways to Fix Video Buffering When Streaming
Keep your at-home internet speed super-fast with these ideas.
6 Cool Things to Do with Verizon Caller ID
When you take charge of your Caller ID, you’re maintaining control over your incoming and outgoing mobile identity.
5 Tips for Curbing Your Mobile Data Usage
Running over your monthly data budget? Rein it in by following these simple steps.
What are Phone Bands and Why Do They Matter?
Here’s what you need to know about CDMA vs. GSM, how it affects your phone and what to look for in the future.
DIY: How to Make Your TV a Smart TV
Learn how to make your TV a smart TV with these accessories.
4G LTE Speeds vs. Your Home Network
If you're feeling the need for speed, learn more about the difference between 4G LTE and your home network.
Connect an Android phone to a Mac
Transfer files, photos & more between your phone & Apple device.
How to use your phone as a mobile hotspot
Connect your laptop, tablet and other devices to your phone’s Wi-Fi with these simple steps.
Watch videos from your phone on your TV
3 quick and easy ways to connect your phone or tablet to the big screen.