Verizon Care Smart watch

Starts at $4.16/mo

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Verizon Care Smart watch

Starts at $4.16/mo

for 36 months, 0% APR

Verizon Gizmo Watch 3 - Adventure (No Camera)

Starts at $3.61/mo

for 36 months, 0% APR

Verizon Gizmo Watch 3

Starts at $4.16/mo

for 36 months, 0% APR

Battery life

Up to 3.6 hours

Battery life

Screen

Reviews

(71)

Reviews

(75)

Reviews

(1034)

Storage

4 GB (Subject to availability)

Storage

8 GB (Subject to availability)

Storage

8 GB (Subject to availability)

Rear camera

Colors

Overview

Care Smart watch is an easy-to-use smartwatch designed for seniors. With features like streamlined calling and texting, text-to-speech, reminder settings, and one-button emergency contact calling,¹ this device helps seniors stay connected and puts family members' minds at ease. Using the Care Smart app² caregivers can add up to 10 trusted contacts³ as well as manage useful things like medication reminders and location alerts. A large easy-to-read display, simple navigation and pre-set text replies make Care Smart a trusted, everyday companion that seniors and caregivers can rely on. Stay connected with your loved ones with the Care Smart watch and Verizon, America's most awarded network.

Reviews

2.5

71 reviews

34% of reviewers recommend this product.

incorrect information from two different customers service reps. There is no fall detection..

Frustrated . 7 months ago

I wanted a fall detection device and called customer service twice prior to purchasing the care smart watch and both times I was told that the watch had fall detection. It does NOT! I purchased the watch while talking to the 2nd Verizon representative. while waiting for delivery I looked at the FAQ's for this watch and saw that Verizon said this watch did not have fall detection. I again called Verizon and a 3rd representative told me the watch has fall detection. I pointed out the statement in the FAQs that the watch did not have fall detection and was transferred to a 4th representative that confirmed there is no fall detection with the Care Smart Watch. It is my belief the confusion is because Verizon has a "Care Smart" app and that app supports BETTER watches that have the fall detection ability. Very frustrating experience.

The Verizon Gizmo Team - 5 months ago

It is true that the Care Smart watch does not have fall detection. We're sorry you were misinformed. It is also true that there is the Care Smart app available with 24/7 Professional Monitoring that supports fall detection for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. For more information, visit https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/

Unhappy

Kathy . 11 months ago

I bought this watch for my husband with memory issues. I am the only phone number for him to call and he calls accidentally alot. He pure his hands behind his back which causes the phone to swipe to the left and call. It does track well. This watch is of no use to us. I would like a refund.

The Verizon Gizmo team - 10 months ago

We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.

1. Only one designated emergency contact can be called, which must be created during setup.
2. Data usage applies for app download and use.
3. Numbers must be registered through the Care Smart App. Care Smart watch permits up to nine contacts in addition to the primary registered caregiver.
4. Dependent on carrier coverage. Device must be turned on. Consent to location tracking is required during pairing; the watch will receive notifications about location tracking 24 hours after pairing is complete, and at 30-day intervals thereafter. These notifications let wearers know that their location is being shared with their Trusted Contacts. Verizon makes no representations or warranties about the availability or accuracy of the GPS or about the accuracy or completeness of any map data or other information.

Specs

Simple to stay in touch.

Care Smart comes with a number of pre-loaded messages making it easier than ever for seniors to respond to text messages. An easy-to-read screen displays the date and time and streamlined 3-touch navigation for accessing contacts, placing calls or sending texts makes this smartwatch a snap to use. Helpful functions, like a timer, stopwatch, volume and ringtone controls allow the wearer to customize their watch to their lifestyle. Care Smart helps seniors stay effortlessly connected with loved ones with easy-to-use functions and simplified calling and texting.

Simple to stay in touch.

Design

Depth

0.60 in

Colors

Black or Purple

Weight

2.5 oz.

Display

AMOLED 1.3”, 240 x 240

Network

SAR

0.857W/Kg

Network

4G LTE B13, WCDMA B5

Performance

Processor

Qualcomm MSM8909W

Storage

512MB (RAM) + 4GB (ROM)

SKU#

QTAX53SEPU

What's in the box

Care Smart
Charger

Reviews

Verizon Care Smart watch Reviews

2.5

71 reviews

34% of reviewers recommend this product.

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incorrect information from two different customers service reps. There is no fall detection..

Frustrated . 7 months ago

The Verizon Gizmo Team - 5 months ago

Unhappy

Kathy . 11 months ago

The Verizon Gizmo team - 10 months ago

We're sorry that this product did not work out for you and hope you have found a satisfactory solution for you and your husband.

Great for Adults with Dementia

Daughter410 . 1 year ago

Yes, I'd recommend this product.

My father wanted to talk to his children but a regular phone had too many buttons and he got confused . Very easy to use. Also has the ability to track where he is . Many with Alzheimer’s often wonder. If you are a care giver you want this .

You wiuld rarely find where is your love one is

Simon67 . 1 year ago

We bought it for 90 yers old mom. it takes many minutes to refresh and it does not show acurate location . We lives 6 miles from New York in very populated suburb with good reception. But location this watch often show is over one mile circle

Not Dependable as GPS

Carolyn . 1 year ago

I bought this 6 weeks ago to use as a gps for my husband who has dementia, thought if he left home it would alert me. But 3/4 of the time the app refresh just spins forever and it cant find the watch. Completely useless if it wont work half the time. I've been with Verizon for 20 years and they wouldn't even return it.

The Verizon Care Smart Team - 1 year ago

Hi Caroline. We would like to look into your issue and see if we can troubleshoot and resolve. Please contact us at caresmart.feedback@verizonwireless.com. Also, it may be of interest for you, if your husband is able to use some basic functions on a full-fledged smartwatch, that there is a Care Smart solution that works with Apple Watch, Samsung Galaxy Watch and Google Pixel watch. You can learn more about it here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/

Horrible, who makes these?

Sayachan . 1 year ago

Switched from a gizmo to this for my autistic adult son. Hate it. The charger idea is awful. The charging area gets dirty easily since it's on the back of the watch and not covered. The location tracking is often poor. I am constantly getting emails about setting up the watch even though I've set it up in the app over a year ago. And now, about a year later it totally won't turn on! The on button has slowly been getting more and more difficult to get it to come on and now it won't work at all. I can't believe these watches cost as much as they do. The gizmo 2 was better than this but this seemed more 'adult' so my son was really happy about this. Don't waste your money it won't last.

Would not buy again

Denisejh . 1 year ago

The watch itself works ok but has a major problem with charging. It is extremely difficult to activate charging with the magnetic power cord. Biggest pain ever. This would prevent me from ever buying this watch again!!! N

The Verizon Gizmo Team - 1 year ago

Hi Denise. We find that charging with the watch face down works best. Also, make sure the connector plates and magnetic charging points are clean. You can clean the charging points on the back of the watch with a cotton swab, microfiber cloth or an alcohol wipe cloth to remove any dirt or debris. Hope this helps.

Must download an app to use watch

Robin j . 1 year ago

Was not aware that the only way to communicate with the watch is through an app. Every person on the contact list would have to download this app. This should be advertised up front. I returned the watch because of this.

The Verizon Care Smart Team - 1 year ago

Hi Robin. You are correct that the Care Smart app is needed for trusted contacts to send messages to the Verizon Care Smart watch. However, trusted contacts can call the watch without using the app. Trusted contacts are set up by the primary caregiver/account holder. We're sorry that you weren't happy with your Care Smart watch. Instead, perhaps the Care Smart app, available for Apple Watch, will better suit your needs. This solution has no limitations on calling or messaging. You can call and send messages as you would normally. Plus, Care Smart for Apple Watch offers features like 24/7 Get-Help Professional Monitoring for live agent voice response when the Get Help button is tapped or a fall is reported. You can learn more it at https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/

Good product with room for improvement

JKO808 . 1 year ago

Yes, I'd recommend this product.

Requires some degree of tech use understanding on the part of the wearer. Text on display small for visually impaired., Screen size challenging for seniors with compromised manual dexterity. Otherwise a very good device. Would definitely consider a larger display home-based product without GPS locating as an alternate "panic-button" alternative.

Care Smart Dev Team - 1 year ago

Hello, Thank you for providing us with this feedback and feature suggestions for our product. If you have any other feedback, concerns or questions, please feel free to reach out to us at caresmart.feedback@verizonwireless.com. All the best!

Don't like it.

Cathy . 1 year ago

Do not like it at all. Not as I expected and want to return it..

Care Smart Dev Team - 1 year ago

Hello Cathy. Im very sorry to hear you have not been happy with our Care Smart watch. I would like to connect with you in order to attempt to assist you with any issues you may be seeing, or answer any questions you have. Please at anytime, feel free to reach out to us at caresmart.feedback@verizonwireless.com so that we can connect. All the best.

FAQs

Verizon Care Smart watch FAQs

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Dawn . Dec 11, 2024

Do you have to have an iPhone or can it be used alone?

Answer from Verizon Customer Support18 hours

No you can use this without an iPhone. Learn more here: https://www.verizon.com/plans/devices/?_gl=1*vwt5sz*_ga*MTYzMTIyOTI4MS4xNzM0MDE3NDk3*_ga_12R1DX1LX7*MTczNDAzNzQ1MC4zLjEuMTczNDAzODAwMi41NC4wLjA. -Joe

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Stacey . Nov 29, 2024

Does this watch have web access?

Answer from Verizon Customer Support13 days

No. ~Peter

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BabyloveHerbert . Sep 14, 2024

Should I or can I Bluetooth my Verizon watch?

Answer from Verizon Customer Support2 months

No, the Care Smart watch does not connect via Bluetooth. Details and specs here: https://www.verizon.com/connected-smartwatches/verizon-care-smart/ ~Maria

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May 25, 2024

What smart watches have fall detection

Answer from Verizon Consumer Products5 months

The Care Smart - Get Help service supports fall detection with 24/7 professional monitoring for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. Learn more about it here: https://www.verizon.com/solutions-and-services/add-ons/safety/verizon-care-smart/

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Answer from Verizon Customer Support6 months

The Apple Watch Series 9 offers fall detection. For more details, review our equiment guide: https://www.verizon.com/connected-smartwatches/apple-watch-series-9/. ~Gilbert

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Kimbrent . May 8, 2024

Can the Verizon Care smart watch detect falls

Answer from Verizon Customer Support7 months

This watch does not have fall detection. ~Jesse

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Speak to call . Dec 19, 2023

Can you speak to call if one is not able to press the button for help? Like the iwatch, you can say “hey Seri, call <name>.

Answer from Verizon Customer Support12 months

No that is not a feature of this device. -Joe

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Care Smart Watch . Nov 19, 2023

1. Battery Life? 2. How long will the 2 for 1 price special be on?

Answer from Verizon Customer Support1 year

The battery is rated at up to 96 hours of usage time, and up to 168 hours of standby time. Our promotions are always for a limited time, and can end without notice. -Joseph

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Rich . Oct 12, 2023

Do you need this linked to a phone or can this be the phone line itself

Answer from Verizon Consumer Products11 months

The watch has its own phone number. It is a standalone device. Number Share is not supported.

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Answer from Verizon Customer Support1 year

This is a standalone device that is paired with the Care Smart app. ~Jesse

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Fall detection . Sep 21, 2023

Is fall detection avaliable and what hapens?

Answer from Verizon Consumer Products1 year

The Verizon Care Smart Watch does not have fall detection. However, Care Smart is available for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. With Care Smart's Get Help - Professional Monitoring service, a Get Help agent calls the watch when a fall is reported. The watch user can also press the Get Help button to reach a Get Help agent 24/7. Care Smart Get Help - Professional Monitoring is now offered as part of the Verizon MyPlan Smartwatch Data and Safety Perk. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/

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Sep 21, 2023

Can it take heat rate ?

Answer from Verizon Consumer Products1 year

The Verizon Care Smart Watch does not measure heart rate. However, Care Smart is available, with Get Help - Professional Monitoring service, for Apple Watch, Samsung Galaxy Watch and Google Pixel Watch. Learn more here: https://www.verizon.com/solutions-and-services/add-ons/safety/smartwatch-data-safety-perk/

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Answer from Verizon Customer Support1 year

The Care Smart Watch does not measure your heart rate. ~Jesse

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