Verizon Gizmo Watch 3

Yes. You can add up to 20 contacts: https://www.verizon.com/support/knowledge-base-201104/

Try cleaning the contacts with an alcohol swab. If that still does not help, reach out to us at Gizmo@verizon.com. Gizmo Watch 3 does have pins. In contrast, the Gizmo Watch 3 - Adventure comes with a pinless, magnetic charger.

vzw.com/contactus -Melissa

The watch's SIM is non removable and so cannot be swapped. We're thinking maybe what you need is to provide the watch's device ID to Verizon customer support and have them swap the device on your account. Here is an article on how to view the device ID: https://www.verizon.com/support/knowledge-base-303581/. You can contact Verizon customer support at https://www.verizon.com/support/contact-us/ or 800-922-0204.

Yes, you can have School Mode turned on all the time. When School Mode is on, the only function your kids will have access to is to use the SOS button to call their designated emergency contact (you, for example). With School Mode on, you will be able to monitor the watch's location. Because you mentioned permanently disabling video calling, you may be interested in our Gizmo Watch 3 - Adventure model which does not have a camera.

The Verizon Gizmo Watch 3 has an IP68 Rating (which means water resistant). For more info, check out our Equipmeng Guide: https://www.verizon.com/connected-smartwatches/verizon-gizmo-watch-3/. ~Gilbert

Gizmo watches work only in the USA. No, Gizmo Watch 3 does not have text-to-speech, but we expect to offer speech-to-text messaging in the near future. In contrast, our other Gizmo model, Gizmo Watch 3 - Adventure, currently does include speech-to-text.

We'd say that Gizmo Watch 3 is water-resistant, but here's some context you might find helpful: The IP68 rating Gizmo Watch 3 means the watch can be submerged in shallow water for up to an hour. It's good for, say, washing hands, getting caught in the rain and such. However, being overly cautious, we don't recommend using it while swimming, and avoid exposing it to high-pressure water spray, for example at a water park, or from a hose, or from jumping into the pool.

The Verizon Gizmo Watch 3 comes with a one-year warranty and a 30-day return or exchange period. Details and specs here: http://spr.ly/6425UJUx1 ~Maria

If you purchased the watch less than one year ago, then you should be covered under the manufacturer warranty. Please re--connect with Verizon customer support and request that they process a warranty replacement.

Yes. School mode disables all features except the SOS button to call their designated emergency contact.