Long-term battery life.
With help from Anker's power management technology, the Soundcore Life 2 Neo offers up to 60 hours of playtime.1 Plus, with a 5-minute charge, you can gain back up to 5 hours of playtime.¹
¹Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
4.4/5
20 reviews
90%
of reviewers recommend this product.
Disappointing
Ashley · 1 month ago
The headphones sound good when they work. But my mom got me them like idk last week maybe and the sound keeps cutting out. I’ll be listening to a tik tok and all of a sudden the video plays, the audio wont. Or they keep connecting to some other random device, not sure why since I’ve only used them for my phone. They also will randomly disconnect, just now before I decided to write this it made the shutting off/ disconnecting sound and audio played out the phone then switched back to the headphones within seconds. They also keep beeping, not all the time but just sometimes.. I can’t listen to music cuz it does the same things. They would be perfect for a regular person if they didn’t have these issues cuz they sound just fine. I’m getting very annoyed with them. I’ve never had problems with my phone or the apps I’m using, Nor have I ever had problems with my old headphones.. so I’m not sure why they are like this. They arrived like this, I have not dropped them once, not even a small, off the bed drop.
Anker Team - 1 month ago
Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
1. Forget the pairing record on your device, turn off Bluetooth and turn it on again.
2. Reset the earbuds by pressing and holding both volume buttons simultaneously for 5 seconds.
3. Try to pair Soundcore Life 2 Neo with another device.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Charger was not in box
Where is my charger · 1 month ago
Yes, I'd recommend this product.
Nice product but now it is dead and the charger was not in the box.
Anker Team - 1 month ago
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!