JBL Quantum 800 Wireless Over-Ear Gaming Headset with Noise Cancellation
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Stay fully engaged.
Active Noise Cancelling is designed for gaming environments. Stay focused on your gameplay without any unwanted background sounds.
Stay in the loop.
The wireless setup means you can run for a snack or get a drink while staying in touch with your teammates. And with up to 14 hours of battery life , you can get in hours of game time without worrying about charging your headphones.
High-quality surround sound.
JBL QuantumSURROUND™ puts you in the middle of all the action. Combined with DTS headphone: X v2.0, create personalized surround sound to make the most out of every gaming session.
Rally the troops.
The voice focus boom microphone features echo cancellation so every command is crystal clear. It also features a 2-way mute possibility.
Stay in contact.
This headset is DISCORD certified and compatible with TeamSpeak, Skype and other services. And the built-in Game-Chat Balance Dial ensures you can always hear the rest of your team over the sounds of the game.
Built for your favorite platforms.
Have high-quality sound, no matter where you play. This gaming headset is compatible with PC gaming, Xbox, PlayStation, Nintendo Switch, Mobile, Mac and VR.
User-friendly software.
The included QuantumENGINE PC software allows you to personalize your headset. Specialize your surround sound settings, create separate user profiles, and adjust the equalizer, all from this easy-to-use software.
Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
3.5
74 reviews
72% of reviewers recommend this product.
Problematic volume issues
SB 2020 . 5 months ago
Customer Support - 5 months ago
Thanks for your feedback. We're here to help with your JBL Quantum 800. To isolate the problem, please try uninstalling the Quantum Engine software and test the headphones without it. Additionally, attempt to use alternative connection methods: connect via the 3.5mm aux cable, use the USB dongle, or pair and connect through Bluetooth. These steps will help determine if the issue is software-related or specific to a particular connection type. If these steps don't work, for further assistance, please contact us.jbl.com Originally posted on jbl.com
Too much money for a bad item
Bob2732 . 11 months ago
Customer Support - 11 months ago
We appreciate you taking the time to provide us with your feedback. We recommend keeping away from sources of radio interference such as microwaves or wireless routers. You may experience obvious sound quality degradation when using the headset near a USB 3.0-enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible. You may also try to adjust the volume on your PC, Mac, or gaming console device. We would like to know more about the issue you are experiencing and isolate it. Please contact our customer support for further assistance.jbl.com Originally posted on jbl.com
Features
- JBL QuantumSURROUND and DTS headphone X v2.0
- JBL QuantumSOUND Signature
- Dual wireless-equipped
- Up to 14 hours of battery life*
- Lightweight, ventilated headband
- Active Noise Cancelling
- Voice focus boom mic
- DISCORD certified compatible with other chat services
- Compatible with most gaming platforms
- User-friendly JBL QuantumENGINE software suite
Specs
- Weight: 410 g.
- Driver size: 50mm dynamic drivers
- Driver sensitivity at 1kHz/1mW: 95dB SPL
- Dynamic frequency response range: 20Hz – 20kHz
- Maximum input power: 30mW
- Impedance: 32 ohm
- Microphone frequency response: 100Hz – 10kHz
- Microphone sensitivity at 1kH/Pa: -40dBV
- Bluetooth version: V5.0
- Battery type: Li-ion battery (3.7V/1300mAh)
- Charging time: 2 hours from empty
- Microphone pickup pattern: Unidirectional
SKU#
SKU#
JBLQUANTUM800BLKAM
What's in the box
- JBL Quantum 800 Wireless Over-Ear Gaming Headset with Noise Cancellation
- USB charging cable
- 3.5mm audio cable
- USB wireless dongle
- Windshield foam for microphone
- Quick start guide
- Warranty card
- Safety sheet
JBL Quantum 800 Wireless Over-Ear Gaming Headset with Noise Cancellation Reviews
3.5
74 reviews
72% of reviewers recommend this product.
Problematic volume issues
SB 2020 . 5 months ago
Customer Support - 5 months ago
Thanks for your feedback. We're here to help with your JBL Quantum 800. To isolate the problem, please try uninstalling the Quantum Engine software and test the headphones without it. Additionally, attempt to use alternative connection methods: connect via the 3.5mm aux cable, use the USB dongle, or pair and connect through Bluetooth. These steps will help determine if the issue is software-related or specific to a particular connection type. If these steps don't work, for further assistance, please contact us.jbl.com Originally posted on jbl.com
Too much money for a bad item
Bob2732 . 11 months ago
Customer Support - 11 months ago
We appreciate you taking the time to provide us with your feedback. We recommend keeping away from sources of radio interference such as microwaves or wireless routers. You may experience obvious sound quality degradation when using the headset near a USB 3.0-enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible. You may also try to adjust the volume on your PC, Mac, or gaming console device. We would like to know more about the issue you are experiencing and isolate it. Please contact our customer support for further assistance.jbl.com Originally posted on jbl.com
If only the battery lasted longer
Hayabusa88 . 1 year ago
jbl.com Originally posted on jbl.com
CHAN THE MAN . 2 years ago
jbl.com Originally posted on jbl.com
Sound Great, fall apart quickly
Conjons7 . 2 years ago
Customer Support - 2 years ago
Thank you for taking the time to provide us with your feedback. We are sorry to hear about what happened to your JBL Quantum 800. We'll reach out to you through your email so we could help you further.jbl.com Originally posted on jbl.com
WIRELESS DOESNT WORK FOR XBOX
Cash19 . 2 years ago
Customer Support - 2 years ago
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Quantum 800 didn't meet your expectations about the connection type with your Xbox. We'll make sure to submit your feedback to the appropriate department.jbl.com Originally posted on jbl.com
Great headset unfortunately defective
Rolando . 2 years ago
Great headphones
Slickpapi . 2 years ago
jbl.com Originally posted on jbl.com
NotoriousGLU . 3 years ago
Customer Support - 3 years ago
We appreciate the feedback you've provided us. This isn't the experience that we want you to have with our JBL Quantum 800. Our products have a one-year limited warranty. Please reach out to our Customer Support team to check your options here: https://bit.ly/3qmZj7Zjbl.com Originally posted on jbl.com
easy setting up
Stacatto . 3 years ago
jbl.com Originally posted on jbl.com
JBL Quantum 800 Wireless Over-Ear Gaming Headset with Noise Cancellation FAQs
Alex_124 . Dec 25, 2023
Replacement parts
Thanks for reaching out. For pricing and availability of our JBL Quantum 800 parts, please contact our customer support at (877) 871-6755.
caitcro . Feb 24, 2022
Is the mic noise cancelling?
Thanks for your question. Our JBL Quantum 800 has Active Noise-canceling, which allows you to reduce unwanted background noise.
SeeJayC . Dec 7, 2021
Can I simultaneously connect to a Mac wirelessly for Discord and an Xbox Series X or PlayStation 5 through 3.5mm or wirelessly for game audio?
Only one device at a time can connect to our JBL Quantum 800 wirelessly. You could connect one device through Bluetooth and connect the 3.5mm jack at the same time and the device that is connected through the audio cable will take priority.
Jonnyboy918r . Dec 4, 2021
What is the range of it frome the place its pluged into ?
Thank you for your interest in our products. The wireless dongle of our JBL Quantum 800 is 2.4G wifi so it will have a similar range to a typical home wifi router. Within a home with walls, you will likely have a range of up to 30-50 feet. In an open area, you should expect a range of 50 ft or more. This is all dependent on the area and physical interference like walls and floors, just like any wifi system.
Karkland . Dec 3, 2021
Do these work with an Xbox Series S? I used these with a PS4 Pro (no problems) but neither the usb dongle or the 3.5mm seem to work with it.
Thanks for reaching out. The JBL Quantum 800 headset is compatible via a 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR. You can use the 2.4GHz wireless connection with PC, PlayStation, Mac, and VR. All JBL Quantum headset models work only through a 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth.
Mquintela . Nov 21, 2021
I’d it Xbox one compatible?
Thanks for reaching out. All JBL Quantum headset models work only through a 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. Please visit our website to get more information about this product. https://bit.ly/3nGUl48
Bonesa7x . Aug 25, 2021
Can u use this for ps5
Yes. Our JBL Quantum 800 works with the PS5 wirelessly. Please note that the chat/game volume may not work as it is designed for the USB connection.
jordan1227 . Jul 12, 2021
how can i purchase a new dongle if mine gets lost?
The Part# for the USB Dongle of the JBL Quantum 800 is 63.GW035.0005A. You may purchase this unit directly from us using this link. https://bit.ly/3mqvyxZ
Bowen_ . Jun 22, 2021
Are these compatible with ps5 via dongle? My game chat never works but I can use it for party chat.
Our JBL Quantum 800 works with the PS5 wirelessly. Please note that the chat/game volume may not work as it is designed for the USB connection.
LaJung991 . Jun 17, 2021
Cam the wireless model be used with a Playstation 4?
Our Quantum 800 headsets are designed to be connected via a 2.4Ghz dongle for PS4 if you're planning on going wireless.