JBL Tour One Headphones
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$299.99
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True Adaptive Noise Cancelling.
Block out unwanted noise with Adaptive Noise Cancelling. The Noise Cancelling level adjusts to changes in your environment in real time.
Adjustable sound settings.
Ambient Aware and TalkThru allow you to stay alert to what's happening around you. And, with SilentNow, you can stay productive by turning off the music but turning on Noise Cancelling.
Go further with the app.
With the free JBL app, you can set a unique music experience. Set custom EQ settings, switch on your Adaptive Noise Cancelling, or adjust your Ambient Sound settings.
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
CA residents: see the California Proposition 65 WARNING
Reviews
4.8/5
34 reviews
82%
of reviewers recommend this product.
Walson · 8 months ago
I bought it a few weeks ago and the headphone perfectly performs everything that is expected and is described in the technical specifications. Great buy, recommend.
Sound, comfort, noise can cancelling are amazing
Stephen A · 9 months ago
Yes, I'd recommend this product.
Sound, comfort, noise can cancelling are amazing
Features
- True Adaptive Noise Cancelling
- JBL Pro Sound, Hi-Res certified
- 4-mic technology
- Ambient Aware and TalkThru
- SilentNow
- Up to 50 hours of playback¹
- Hands-free voice control
- Free JBL app
Specs
- Weight: 9.44 oz.
- Driver size: 1.57 inches Dynamic driver
- Power supply: 5V/1A
- Battery type: Lithium-ion battery (920mAh/3.7V)
- Charging time (USB-C): 2 hrs
- Music playtime with BT on and ANC off: 50 hrs
- Music playtime with BT on and ANC on: 25 hrs
- Frequency response (passive): 10Hz — 40kHz
- Frequency response (active): 10Hz — 22kHz
- Impedance: 32 ohm
- Sensitivity: 95dBSPL@1kHz
- Maximum SPL: 95dB
- Microphone sensitivity: -35dBV/Pa@1kHz
- Bluetooth version: 5.0
- Bluetooth profile version: HFP V1.7, A2DP V1.3, AVRCP V1.6
- Bluetooth transmitter frequency range: 2.4 — 2.4835GHz
- Bluetooth transmitted power: >8dBm EIRP
- Bluetooth transmitted modulation: GFSK, π/4DQPSK, 8DPSK
- Maximum operation temperature: 45°C
SKU#
SKU#
JBLTOURONEBLKAM
What's in the box
- JBL Tour One Headphones
- Type-C USB charging cable
- Carrying case
- Audio cable
- Flight adaptor
- Warning card
- Warranty card
- Quick start guide
- Google Assistant set up guide
- Amazon Alexa set up guide
- Safety sheet
4.8/5
34 reviews
82%
of reviewers recommend this product.
Walson · 8 months ago
I bought it a few weeks ago and the headphone perfectly performs everything that is expected and is described in the technical specifications. Great buy, recommend.
Was this review helpful?
Report as inappropriateSound, comfort, noise can cancelling are amazing
Stephen A · 9 months ago
Yes, I'd recommend this product.
Sound, comfort, noise can cancelling are amazing
Was this review helpful?
Report as inappropriateVery comfortable and durable
Gargamel626 · 10 months ago
I received these as a gift and WOW! The feel they have when on my head is hands down the best pair of headphones I own now. The fit is great and the sound quality is top notch, with great performance from the drivers. Bass is epic and the mids and highs just stand up and shine. I recommend these for anyone who wants the music so clear and crisp you forget your wearing them!
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Report as inappropriateCustomizable & high-quality. Could sound better!
IbrahimBoran · 10 months ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] Built quality: This pair of headphones is probably one of the best pairs that I have used from JBL (there are some downsides, of course). The looks and feel of it are simply amazing. I love how it has both matt and shiny accents to it and gives out premium headphones feel. Although it is made out of plastic, the ear cups have this soft touch, the band is quite flexible, little hinges look luxurious, and the paddings are made out of extremely soft leather material. Every detail on the headphones is well-designed. However, the shiny parts of the headphones are fingerprint magnets. You do not always touch those areas, but when you do, fingerprint smudges are very visible. Features: First off, I love the touch function. The right ear cup (outside) works as a remote. If you tap it once the music starts/stops playing, tapping twice goes to the next song, and three times goes to the previous song. Tap and hold launches the voice assistant so either Google or Amazon Alexa or the native voice assistant (your phone’s built-in assistant e.g., Siri) which works quite well. I had no problems using it and it came in handy for some situations. However, it would have been nice if we had an option to turn the touch function on/off. I accidentally touched the touch panel various times with my shoulder when lying on the couch or in bed. A long press on the volume up button can act as the next song command and volume down would take us back to the previous song when the touch is not in use. That would have been a useful feature to have. I love the buttons as well. They feel high-quality and smooth to touch. However, the power on/off button was confusing at first. It goes to both sides and switching it back and forth took some time to get used to. Then, volume buttons are too close to each other. Again, you get used to it after a while but little bumpy plus and minus symbols on the volume keys or separation between the two would have been much more convenient. There’s only one button on the left cup which controls the ANC (noise canceling). From my experience, the placement of the button was a bit off. I caught myself accidentally clicking the button when sliding one ear cup behind my ear or taking the headphones off. One cool aspect about the tap and hold touch panel and the function button (ANC button) is that they are customizable (from the JBL Headphones application). They do not allow you to open a certain app or change it freely. However, you can choose between Voice Assistant, Ambient Sound Control, and WalkThru features. It might not seem like a lot but it is nice to have a bit of control over the use of buttons. Another really cool feature would be the “Play & Pause.” Sound automatically stops when you take off the headphones and it resumes as soon as you put them back on. I personally love that feature and it can easily be turned on/off from the JBL Headphones application. You can also select when you want your headphones to turn off if they are not in use. It ranges anywhere from 15-30 minutes to 4 hours and never (“Auto-off”). There is also the “Smart Audio & Video” function where it adjusts your listening experience. If you are watching a video, you select the video mode and that reduces the delay in between the video and audio. It syncs both together to create a smoother experience. However, it takes a few seconds to make that switch happen between available options. Then, there is a “My Alarm” feature in the application. I personally do not sleep with headphones but wanted to try it anyway for this review. I must say that the “Auto-off” feature is more user-friendly and it gets the job done better than this feature. There’s a “Keep Music on for” section where the music can play for 90 minutes maximum and then there’s a “SilentNow Session” section connected right below it which does not turn the headphones off or play songs with lower volume. It just keeps the headphones on for the alarm to wake you up in the morning. The alarm goes off from the headphones instead of the phone with this feature. Sound: Just like any other JBL product, the sound quality does not disappoint. However, it could’ve been better. One detail I noticed is that if you click the button on the left ear cup to activate ANC straight out of the box, it automatically goes into True Adaptive NC. It does an amazing job at keeping the outside noise out but it destroys the sound quality. Sure, it tries to adjust to the sound in my surroundings but there should not be a huge difference in sound quality. The bass feels missing and dry, vocals sound high-pitched and scratchy, and melodies lose their colors. However, once ANC is switched to “Everyday mode” that high-quality JBL sound takes over, as it should from the beginning. Ambient Sound Control works good as well. It allows in the sounds around you and helps you be aware of your surroundings. There is an equalizer built-in to the JBL Headphones application and it works great. It comes with a few sound presets but you can pretty much add as many presets as you want, name, organize, and arrange them. In addition, the microphone works really well. Most people I have had video and audio calls with said that it sounds like I am talking without headphones, the voice was very clear. Overall, the sound quality is good but it could have been better. I feel like the headphones are not loud enough but when it is at the highest volume, I did not feel any distortion. The sound quality was still the same. There is something about the mids that I just cannot fix. I tried playing around with the curve (in the app) and adjusting it according to get the best sound but it felt like a piece was missing. The mids feel a bit rough and hard. I had no problems with the lows, the kicks were very punchy and moody when I adjusted the curves but it was not the same for mids. Vocals felt like they were coming from far away or hidden under a cloth. It still sounded amazing but it could have been a bit better at this price range. Comfort: As mentioned above, paddings are made out of extremely soft leather material. They are very squishy, smooth, and cushiony on both the headband and ear cups. I had no problems using the headphones for long periods of time and it felt like they were not there, after some time – the headset feels really lightweight. They also stay in place and the headband has 12 levels for adjustments. You can definitely find your fit once you start exploring. Battery: This definitely varies depending on the using habits of headphones. Since I do not use the headphones without the ANC, I cannot make a comment about the 50-hour play time claim. However, I can say that they last around 20 hours with ANC on. They definitely fast-charge with the cable it comes in the box. I love how it is also a USB Type-C cable. Could’ve been Type-C to Type-C instead of Type-A but it still gets the job done and makes life easier. Case: I actually love the case. Unlike other cases with pouches on the side flop, this case stores the cables, and the flight adapter inside right underneath the headphones which is really convenient. A downside is that the divider is sewed on the case so you cannot take it out if you wanted to. One weird side to it is that the zipper unzips from the bottom to the top.
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Report as inappropriateBad experience
JBL customer 22 · 10 months ago
First of all I am fan on great headphones and I had many in my life and I have tested pros and cons of them. I personally enjoy JBL products what I have bought before. I had some of the cheap JBL headphones and I have JBL CLUB 700BT heaphones and JBL Extreme 2 for what I am in really high opinion. So I though I would buy JBL Tour One as they claim to be best headphones out there from JBL. Well I was so disappointed even after a 2 week of use. 1. In my opinion price do not reflects the features what they offers as JBL Club 700BT is by 100 euros cheaper but are on 100% better except that they do not have noise-cancelation. 2. Bass sucks compared to JBL Club, even when Bass equalizer was set. 3. Buttons are really bad designed. Touch button on the side is always pressed even without hands touching it, when I tried to sleep with them. For example blanket or pillow lightly touching it pause songs or plays next... in app there is no option to turn that button off or when headphones are set on silent mode so the buttons are disabled except turn off button... 4. First time tried active noise cancelation and honestly speaking I do not see much difference from passive noise cancelation. There are moments where I can see that noise cancelation is pretty handy, but those situations are rare. 5. when I taking headphones off, I noticed that button what switched between noise-cancelation/ambient-aware/off modes time at times are pressed because the placements is inconvenient and it is really sensitive. 6. If automatic noise-cancelation is turned on and when taking headphones off they turn off noise-cancelation is great feature, then there was time when I had turned my head on the side to take a look under table and that turned off noise-cancelation automatically what makes that annoying beeping sound, and then again that sounds when they turns off. So disturbing... :( I personally believe they would be best headphones if the bass would be increased, and there would be more control in app over the headphones, like disabling buttons at all or at least when sleeping. Although Cushions are really soft what I really like, and also that ears are completely isolated in headphones is quite nice. But overall I am sorry guys but could not give more stars than 2.
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Report as inappropriateCustomer Support - 10 months ago
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tour One did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
the best headphones you ever buy and love i
joseph22 · 1 year ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] These headphones are really great! The sound is amazing nice bass and high and lows. They’re comfortable for long time listening. I use them to listen to music or to watch a movie. They’re perfect!!!!
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Report as inappropriatethey stayed on my head!!
Ade420 · 1 year ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] if your someone who is enjoying there music or talk radio while working or at the gym JBL tour one head phones are awesome. the sound quality is magnificent, i mean its JBL it doesn't matter if they are headphones or 12 inch speaker the sound is amazing. With easy to locate buttons for volume or calling someone. They are sweat proof!! making a phone call is simple and you can hear perfectly i was a little taken back by how great it was to talk to someone without having to ask them "what" to everything they said!!
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Report as inappropriateA Top of the Line Noise Canceler
Sean322 · 1 year ago
[This review was collected as part of a promotion.] These have an amazing build quality, top of the line sound, and some of the best noise cancellation I have experienced.
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Report as inappropriateJBL FTW!
Brian G · 1 year ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] JBL for the win! These headphones are quality to the core. Deep, rich, and nuanced sound is delivered in a comfortable, lightweight, durable, fashionable, and intuitive design. I wear these all day at work in a noisy environment. I love the adaptive noise cancelling, as it allows me to still be aware of my surroundings while immersing in the music- I've even noticed some new details in recordings I've favored and known for years, because of the quality of these headphones. Battery life is impressive, and the rapid charge I can see being a lifesaver at the airport terminal. Only gripe I have is minor; the tap controls feature is handy, but if I am reaching for something and/or accidentally brush the control with my arm, it can activate. Either I would prefer a physical button or just need to be more careful myself lol. JBL took their shot at the crown with the tour one, and sank a game winner! All the smart assistance integrations are handy as all get out. If lost or stolen, 10/10 would replace in a heartbeat!
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Report as inappropriateExcellent high end noise canceling headphones
RubenGG · 1 year ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] I've had my JBL Tour One for approximately 2 weeks now, and so far I'm very happy with them. I can't speak of the durability, and I also haven't been able to try them yet in one of the settings that I most wanted them for (traveling on a plane), but I've played around with them a fair amount and here are some thoughts: Positives: - Great sound quality (no surprise from JBL): The sound is very clean and clear, good high frequencies and good amount of base for headphones. The frequency range they can play is very wide, which will please audiophiles. - They feel and look high end: The finishes feel luxurious (leather touches, chrome accents, the nice rounded plastic finishes, etc). - Very comfortable to wear: The leather ear cups and head band are super soft, and they fit comfortably. - Good for phone calls: they are optimized for call quality, with a few microphones to capture voice well. I've used them on work calls and I'm very happy with the result. - The carrying case is sturdy, well designed, and looks elegant. - Noise cancelling: this I haven't been able to test much as I'm not commuting to the office or traveling because of the pandemic, but a couple times I've worn them in the street they've functioned very well. And they have different modes depending on how much ambient noise you want to block. Room for improvement: (these are minor things to be honest. I would maybe subtract half a star if the ratings allowed it, but between 5 and 4 stars I think they're closer to 5 than to 4 for sure) - The Bluetooth pairing button takes some getting used to. At first I wasn't always able to get them to pair. The way I do it now that has been working for me is: when not using the headphones, I leave the Bluetooth button/switch on the top position. When I want to pair with phone I push the switch all the way down, hold for a couple second and release. The switch will return to the middle position, and the blue led should start blinking and it will pair very quickly. When I didn't start with the switch on the top position, it sometimes wasn't going into pairing mode. - The charging connector is a bit too tight - The instruction manual seems like Egyptian hieroglyph. Fortunately these are just headphones so there's not much need for a manual, but it could be much clearer. Overall, very happy with them and feel like a million bucks wearing them haha. Can highly recommend.
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Report as inappropriateFrequently asked questions
Gamer・Aug 0, 2022
Can these sync up with the oculas quest 2 vr headset?
Verizon Customer Support - 2 days
Hi, Gamer. Please, click on the "Check compatibility" link located below the name of this fabulous system in our website, so you can verify compatibility. https://www.verizon.com/products/oculus-quest-2-advanced-all-in-one-virtual-reality-headset-256gb/?sku=sku4690078 >Sophie
Brrrr・Apr 4, 2022
Can I pair with 2 devices at the same time, My Phone and My laptop at the same time? like a Jabra headset
Customer Support - 3 months
Thanks for your inquiries. Our JBL Tour One supports mulit-point where you could connect to 2 devices at the same time.
Ukumar・Apr 3, 2022
Can we mute the microphone while on an audio call on the device?
Customer Support - 3 months
Thanks for your inquiries. There is a mute button on our JBL Tour One. Simply press and hold the JBL logo on the right ear cup for 2 seconds to mute and unmute the headphones.
Victorpereira・Mar 0, 2022
Are the ear pads replaceable?
Customer Support - 4 months
Our JBL Tour One earpads a replaceable. The pads can be purchased as spare parts. Please reach out to our Customer Support for pricing and availability. https://support.jbl.com/us/en/
doggonemaddog・Jan 2, 2022
Does the headphone play while charging or does it turn off when charging?
Customer Support - 6 months
Our JBL Tour One can't be used while charging.