JBL Tune 510BT Headphones

Thanks for your inquiry. Please try to do a force power cycle by holding down the power button for 30 seconds. Also, please make sure that your JBL Tune 510BT is not connected to a power supply. If you need more help, please contact our customer support.

Thanks for your question. Yes, the JBL Tune 510BT has a Multi-Point Connection feature allowing you to pair a maximum of 2 devices and effortlessly switch between these devices.

Thanks for reaching out. Yes, you can use a power adapter rated at 5V and 2A to charge our JBL Tune 510BT.

Thanks for your inquiry. Our JBL Tune 510BT comes with a one-year warranty excluding damage resulting from abuse, accidents, modifications, or other causes that are not defects in materials and workmanship (loss or theft). For assistance, please contact JBL customer support. We're here to help.

Thanks for your inquiry. While our JBL Tune 510BT is lightweight and comfortable, it may not be the most suitable option for running and workouts as it doesn't have an IPX sweatproof rating. We recommend our wireless sports earbuds designed for these activities, such as the JBL Endurance Peak 3 or the JBL Endurance Race TWS.

Thanks for your inquiry. Due to the limitations of the technology installed on the Tune 510BT, it will not be possible to connect the speaker to the JBL Headphones App.

Thanks for reaching out. Please try to long-press the Volume + and Volume -buttons together. Make sure the Bluetooth is not switched on and is not paired with any device. If the LED indicator flashes faster, the headphones will be reset. If this issue remains, please contact our customer support for further assistance with your unit.

The Tune 510BT Headphones are not noise-cancelling. To view all specs, please click here and see Specs tab: https://www.verizon.com/products/jbl-tune-510bt-headphones/

Our JBL Tune 500BT uses a micro USB cable, while the JBL Tune 510BT uses a Type-C USB cable. You can use a power adapter with a suggested power rating of 5V/1A to charge these headphones.

Thank you for your interest in our JBL Tune 510BT. All of our units are factory-charged in able for you to use them immediately. If you'd like to charge it first, we recommend charging it for at least 2 hours.