Turtle Beach Recon 500 Wired Headset
4.4 out of 5 rating
41 Reviews
Color
Black
This item is out of stock.
Free returns within 30 days.Details
Level up your gaming experience with the Recon 500 Wired Headset. The durable, metal reinforced design and memory foam air cushions are made for long-term sessions. The 4.3-foot headset cable helps you stay connected comfortably. And, the mute and volume controls make it easy to adjust while keeping your focus on the game.
Stunning sound.
2 60mm Eclipse dual drivers deliver stunning sound. Dedicated woofers and tweeters engineered with AccuTune provide high-quality acoustics.
Removable mic.
The 3.5mm removable TruSpeak noise-cancelling mic delivers clear, pro-level comms so you can keep in touch with your team. And the uni-directional microphone helps eliminate background noise.
All specsStunning sound.
2 60mm Eclipse dual drivers deliver stunning sound. Dedicated woofers and tweeters engineered with AccuTune provide high-quality acoustics.
Removable mic.
The 3.5mm removable TruSpeak noise-cancelling mic delivers clear, pro-level comms so you can keep in touch with your team. And the uni-directional microphone helps eliminate background noise.
Reviews
4.4
4.4 out of 5 rating
41 reviews
100% of reviewers recommend this product.
Terrible customer service
1 out of 5 rating
Very unhappy customer . 1 month ago
I never received the product. Verizon online helpdesk never resolved issue. Was the most aggravating situation as I could not speak to a live agent. Case was opened and everytime I reached out to someone, no one knew what was going on, even though there was an open case. Customer service is horrible!
Turtle Beach Support - 27 days ago
Hello!We're sorry to hear about your purchase experience, however, we are not involved with the fulfillment of orders made outside of the Turtle Beach website. You will need to contact Verizon for further assistance.
Best Regards!
Never received them
1 out of 5 rating
Dissapointed customer . 3 months ago
Never received them, verizon never sent a receipt, web site is impossible to navigate.
Turtle Beach Support - 3 months ago
Hello! We are sorry to hear about your experience purchasing a Turtle Beach Headset from Verizon, however, please understand that we are not involved with the fulfillment of orders placed outside of the official Turtle Beach website. Please contact Verizon directly for assistance. Best Regards!
Features
- 2 60mm Eclipse dual drivers
- Durable, metal reinforced design
- Memory foam ear cushions
- Engineered with AccuTune
- 3.5mm removable TruSpeak noise-cancelling mic
- 4.3-foot headset cable
- Mute and volume controls
Specs
- Dimensions: 7.91 x 3.97 x 9.33 in.
- Weight: 22.72 oz.
SKU#
SKU#
TBS-6400-01
What's in the box
- Turtle Beach Recon 500 Wired Headset
- Turtle Beach sticker
- User manual
Turtle Beach Recon 500 Wired Headset Reviews
4.4
4.4 out of 5 rating
41 reviews
100% of reviewers recommend this product.
Terrible customer service
1 out of 5 rating
Very unhappy customer . 1 month ago
I never received the product. Verizon online helpdesk never resolved issue. Was the most aggravating situation as I could not speak to a live agent. Case was opened and everytime I reached out to someone, no one knew what was going on, even though there was an open case. Customer service is horrible!
Turtle Beach Support - 27 days ago
Hello!We're sorry to hear about your purchase experience, however, we are not involved with the fulfillment of orders made outside of the Turtle Beach website. You will need to contact Verizon for further assistance.
Best Regards!
Never received them
1 out of 5 rating
Dissapointed customer . 3 months ago
Never received them, verizon never sent a receipt, web site is impossible to navigate.
Turtle Beach Support - 3 months ago
Hello! We are sorry to hear about your experience purchasing a Turtle Beach Headset from Verizon, however, please understand that we are not involved with the fulfillment of orders placed outside of the official Turtle Beach website. Please contact Verizon directly for assistance. Best Regards!
Great
5 out of 5 rating
Angelk . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] My son loves these. He uses them all day long with his friends. I have to pry them off his head at night to get him to go to bed. They don’t hurt his ears or anything. They are perfect wonderful head phones.
turtlebeach.com Originally posted on turtlebeach.com
Good, but doesn't stand out
4 out of 5 rating
Alexandria . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] I got these headphones to enjoy my gaming experience just a little bit more, but unfortunately, they were very underwhelming. First, they were big enough to fit my head comfortably, however, my husband (who is a BIG gamer) was not able to wear them at all because of the size/shape of his head. He has a wide dome head, and no hair, and was not able to wear this at all. The sound quality in the headphones was good, however nothing exceptional, nothing to make this stand out at all. It really didn't have any noise cancelling properties (that was not advertised with this, so I don't fault them for that, however, I could still hear my kids through the headphones even though they were being quiet) and I could hear everything outside them fine. The mic was actually detachable which was different, but it was cool. It worked fine as well, people were able to hear me clearly with not a ton of background noise. It uses a standard headphone plug in, so it can be used with a ton of different devices if it needed to.
These headphones weren't bad, by any means. They worked great and I had no issues with them. However, there's not really anything that makes this headset stand out or sets it apart from other generic headphones in my opinion.
turtlebeach.com Originally posted on turtlebeach.com
Great headset for games or work!
5 out of 5 rating
Lizzyliz . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] The Turtle Beach Recon 500 Arctic Camo is beautiful! My work from home job requires me to use a headset due to teams meetings and this has been a great quality headset to use and as a female I love the look of it instead of a plain black. Quality sounds is amazing! You cannot hear outside the headset and microphone works great too. Its very comfortable around my ears and top. Not too tight and can be adjusted. The cord is not plastic and love the feel of it. I am able to mute and adjust volume easily while on meetings. Since it uses a headphone jack instead of your typical usb, I will aslo be able to take it with me to use with my phone. I have not been able to test with gaming but assuming the quality will not change!
turtlebeach.com Originally posted on turtlebeach.com
Nice headset
5 out of 5 rating
Kris10 . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] I usually use a wireless headset so when it dies I can easily plug in my turtle beach recon 500 headset into my controller since it is not wireless. Super easy to use, the sound quality come through very nice and clear! Easy to use the volume and mic buttons on the headpiece, and it’s a very comfortable headset as well! Love the design of these, it looks good!
turtlebeach.com Originally posted on turtlebeach.com
Nice Headset
5 out of 5 rating
gdelong1120 . 3 years ago
[This review was collected as part of a promotion.] The Turtle Beach - Turtle Beach Recon 500 Arctic Camo is a nice headset. The sound quality is nice and they are comfortable for long wear, and I love the look of them! I typically use this headset when my wireless one dies, as this one is not wireless. You can use it with gaming consoles or a PC which is nice. Your volume and mic mute can be used from the ear piece of the headset. Overall, this is a nice mow to mid-grade headset.
turtlebeach.com Originally posted on turtlebeach.com
Great features
4 out of 5 rating
Angelgurldavis . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] This are very cool looking and the muffs are very big and comfortable. The mic works great in them and you can hear other players very good. Very easy to use you just plug in and go. I would definitely get them again.
turtlebeach.com Originally posted on turtlebeach.com
Solid Headphones
4 out of 5 rating
TC505 . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] I have been looking for a good pair of headphones for my PS4 for the longest time but could never really pull the trigger. I never liked using ear buds and I thought over ear headphones were too bulky and heavy. That is not the case here, bigger than earbuds yeah bud lightweight and comfortable no doubt. I don't feel any fatigue wearing these at all.
Materials feel good and they seem to be made well, plus the sound is great. Volume was really low even at full blast out of the box but once I fixed it in the system settings the super crisp sounds of the game play really came through. This pair is wired and I know that is a negative for some but the cord is soft, flexible, and lightweight and you hardly notice it so it isn't a drawback for me. I'm also a big fan of the button positioning and the detachable mic.
turtlebeach.com Originally posted on turtlebeach.com
Great sound quality
5 out of 5 rating
Sns93 . 3 years ago
Yes, I'd recommend this product.
[This review was collected as part of a promotion.] I’ve been using these for about a month now on my PS4 and Switch and they are great. The sound quality is great and I enjoyed the volume control on the left which makes it easy to find and super convenient. The best feature for me is that there is a mute mic button on the left, this is a feature that other brands don’t have in my experience. I would definitely recommend these to all gamers.
turtlebeach.com Originally posted on turtlebeach.com
Turtle Beach Recon 500 Wired Headset FAQs
playstation . Oct 5, 2023
can this be used for playstation
Answer from Turtle Beach Support1 year
The Recon 500s simple wired connection works perfectly on any device using a standard 3.5mm jack.
Answer from Verizon Customer Support1 year
vzw.com/contactus. -Melissa
turtle beach headset . Mar 20, 2023
is this PC compatible
Answer from Verizon Customer Support2 years
Yes. *Mahagani
Answer from Turtle Beach Support2 years
Yes, the Recon 500 headset can be used on PCs. If you have a single combo jack (one jack for audio and microphone purposes), then the headset will connect directly to that jack. If you have separate jacks for audio and microphone purposes, you would be in need of an additional PC splitter cable.
joseph . Feb 20, 2023
does this work with a laptop??
Answer from Verizon Customer Support2 years
The Turtle Beach Recon 700 will work with devices that offer a 3.5mm headset plug to connect to devices with a 3.5mm headset jack. -Loren
Sanfran . Oct 21, 2022
Turtle Beach Recon 500 Wired Headset do these have the USB connection? Thanks
Answer from Turtle Beach Support2 years
Thanks for your inquiry! No, the Recon 500 would not have any sort of USB connection. It uses a 3.5mm headset plug to connect to devices with a 3.5mm headset jack.
Answer from Verizon Customer Support2 years
Hello, we are here to address any questions or concern you have. Please send us a Private Note for further assistance. *Angel