Kyocera DuraSport 5G UW

Pretty good for being rugged

4 out of 5 rating

Bobby Joe . 1 month ago

Yes, I'd recommend this product.

This phone has a nice slim design, good battery life, and a loud speaker. Having the fingerprint sensor on the back is a nice touch. It does get glitchy at times but I just clean some cache files and give it a restart and it works good after that. If Kyocera were to make an upgrade of this phone, I think they should make the power button flush with the shell of the phone like the duraforces or relocate it to the top right side. It does get annoying pushing it while using this phone.

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Kyocera Customer Support - 19 days ago

Thanks for highlighting DuraSport 5G's slim design, satisfactory battery life, and loud speaker in your positive review. We appreciate your suggestion regarding the power button's placement and will share it with our team. If you have any further questions or concerns, please feel free to contact our customer support team at 1-800-349-4478 or online at kyoceramobile.com/contactus/support/ Kyocera

Charging port

4 out of 5 rating

Ranch . 1 month ago

Phone is good. Like the smaller size. The one issue is on the second day of owning it the charging port won't accept the cable.

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Kyocera Customer Support - 1 month ago

We're sorry to hear that you are having difficulty charging your phone. Using a different cable may help with the situation. If you would like more assistance, contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/. Kyocera

Horrible phone

1 out of 5 rating

Dura sport . 2 months ago

Phone is very glitchy, bring up the keyboard when it's not needed, hesitates when selecting functions. External speaker is weak, and it's not very tough.. broke my screen during a 2 for drop first w weeks I've had it.. I traded in my razor for this, terrible mistake, I broke 3 razors s well, but they worked much better and turns out they were the same durability.

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Kyocera Customer Support - 1 month ago

On DuraSport 5G's app launcher, the keyboard is designed to pop up automtatically to make it quicker for you to enter a search string. Although Kyocera phones are designed and tested to be rugged from the inside out, we realize that screens may break under certain scenarios. Your phone may be covered under Kyocera’s Standard 2-Year Manufacturer’s Warranty, but we will need to examine it to make that determination. Please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, to inquire about the warranty. Kyocera

Love this phone

4 out of 5 rating

Timothy . 3 months ago

Yes, I'd recommend this product.

It's small, lightweight yet durable. Durability is very important to me as I am EXTREMELY tough on phones. If the mechanics last through the contract period I consider it money well spent.

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Kyocera Customer Support - 2 months ago

Thanks for choosing the rugged DuraSport 5G smartphone! We think you'll be pleased with its durability. Should anything go wrong with its mechanics, please remember that DuraSport 5G is covered by our Standard 2-Year Manufacturer's Warranty. Kyocera

Don't buy !!!!

1 out of 5 rating

Richie . 3 months ago

I've had the old durafir e that were decent , 90 % of the time my text comes the next day , service sucks , for the price and such terrible service this phone has a long with the problems you think Verizon would quit selling them and discontinued the phones but they don't , there going to make their money even though we pay a premium for their service , time to change providers

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Kyocera Customer Support - 1 month ago

We're sorry to hear about the issues you have experienced with your messages getting delayed. Basic text messages can be delayed or lost due to a variety of conditions. These types of intermittent issues are often related to specific locations or conditions and are usually temporary. If you contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, and give us details about the times and locations in which you experienced these problems, we may be able to help find a solution. Kyocera

Phone fails to receive Texts consistently and reliably

1 out of 5 rating

Regerman . 3 months ago

I have owned the Kyocera DuraSport for only two weeks. Twice, when I needed it the most to be reliable the most, it let me down. For some reason it totally stopped receiving text messages. I work for a company that requires internet and data security and for each e-mail and computer session, i need to receive a verification code to continue my work. The unreliable performance of this phone and its inability to receive text messages ....has severely disadvantaged me at work. I used to think Kyocera products were the absolutely best made from every facet. Will never buy / use another.

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Kyocera Customer Support - 1 month ago

We're sorry to hear about the issues you have experienced with receiving text messages for two-factor authentication. These types of issues can occur due to a variety of factors. Many times, the system sending the messages is not consistent. Additionally, simple SMS messages are not guaranteed for delivery by the network. If your data security system supports an authenticator app, we suggest using that instead of SMS. If we can be of more assistance to you, please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/. Kyocera

Glitchy garbage

1 out of 5 rating

MadaboutKyocrap . 3 months ago

If you enjoy aggravation this phone is for you. This phone simply cannot keep up with the simplest of operations. Steer clear. I've had many Kyocera phones. This one is pure trash.

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Junk

1 out of 5 rating

Renee44 . 3 months ago

My husband has to have military grade phones because he's so rough on them. We have always used the kyocera duraforce and had good luck. I tried to cut corners and went with the kyocera durosport and it's a piece of junk. The screen shattered on the first drop. It's supposed to have gorilla glass and be able to withstand drops. Don't waste your time or money.

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Kyocera Customer Support - 3 months ago

DuraSport 5G is designed and tested to withstand drops of up to 5 ft onto concrete, however, it is not as rugged as our DuraForce line of phones. We do realize that screens will break under certain scenarios. Your phone may be covered under Kyocera’s Standard 2-Year Manufacturer’s Warranty, but we will need to examine it to make that determination. Please contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, to inquire about the warranty. Kyocera

Junk

1 out of 5 rating

AunT66 . 4 months ago

The manufacturer states that it can withstand a the drop from 5 feet. Not true. Not only did screen crack like a spider web, the frame chipped as well making it impossible to replace the screen. The phone must be sent back to manufacturer for repair. Buyer beware.

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Kyocera Customer Support - 3 months ago

DuraSport 5G was designed and independently tested to withstand drops of up to 5 ft onto concrete, however, we do realize that screens still break under certain scenarios. We stand behind DuraSport with our Standard 2-Year Manufacturer’s Warranty, but we will need to examine a phone in order to determine if the damage is covered under warranty. Feel free to contact our customer support team at 1-800-349-4478, or online at kyoceramobile.com/contactus/support/, to inquire about the warranty. Phones that are in need of repair must be returned to our authorized factory where they will be fully remanufactured and re-tested to ensure that they are waterproof following the process. Kyocera

Worst Kyocera phone I owned

1 out of 5 rating

Gottaway . 4 months ago

I cant believe the newest Kyocera is such junk. I have had many Kyoceras. The last Duoforce pro lasted for 5 years. This new phone has none of the good features the old one did, loud ring, reliable operation of basic phone and texting. The old phone didn't have the greatest camera, but this is no better. From day one I would intermittently stop getting text messages, spoke with Verizon until I spent 30 hours with them wasting my time. All of a suddent I would get 5-20 text messages from the previous days. Nothing really works right on this phone except if you drop it it does not chatter.

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Kyocera DuraSport 5G UW

Reviews

2.6

Pretty good for being rugged

Charging port

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Kyocera DuraSport 5G UW

Kyocera DuraForce Ultra 5G UW

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