moto g power (2022) Smartphone

I have hated this phone since day 1

1 out of 5 rating

Cara C . 10 days ago

Why oh why didn't I just return it as soon as I got it? I know why, I lacked the effort required. From the moment I received this device a few months ago I have hated it. It's glitchy, it freezes, it doesn't connect, it restarts itself and on and on. I have had a motorola since I decided a smart phone was easier to get than a new boyfriend in 2012. I always had motorolas and they never treated me so poorly. All my friends and co-workers hear me say multiple times a day, "I hate this expletive phone, I have always hated it" and they say, "Yes, Cara, we know, you have always hated it." Why do I keep it? I have $222 left to pay divided by however many months it takes to pay it off. I just picked wrong. I read reviews, I didn't just jump into this relationship. I thought I did my due diligence by seeing what other folks thought.... Alas, this phone and I will continue to be miserable until some far off date in the future when I have settled up. Please, I beg of you, do not make the mistake I did. DO NOT PURCHASE this device!

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Motorola Customer Care - 8 days ago

We're sorry to hear that you are not happy with your purchase, Cara. Our goal is the make our customers feel satisfied, and to provide a positive experience. We would like to try and help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

MOTO

5 out of 5 rating

Neil . 1 month ago

Yes, I'd recommend this product.

I like the phone, it is what I wanted.

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Motorola Customer Care - 1 month ago

Hi Neil, Thank you for the wonderful review and for taking the time to share your feedback. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

Maybe I can get Used to it.

4 out of 5 rating

1 month ago

Yes, I'd recommend this product.

I'm not crazy about the camera or gallery set-up. Do not like the two button click for screenshots.

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Motorola Customer Care - 1 month ago

Hi Marsha Weldon, thank you for taking the time to post this. When our customers share their thoughts with us, we make sure to forward this to our team. However, we cannot guarantee any changes. -Ythan MotorolaMobility

Petered My Old Moto G Power

3 out of 5 rating

LS23 . 1 month ago

Yes, I'd recommend this product.

I preferred navigating through the phone by swiping which direction I wanted the pages and tabs to go. This phone has buttons on the screen at the bottom that usually still require you to swipe in order to even see them. Maybe I still have to get used to it, but I find it cumbersome. The speaker on the phone is not good unless I'm using ear pods. I have to turn the volume almost all the way up to hear any sound, and once the sound can be heard, any notch higher is significantly louder. It goes from no sound to blasting whatever I'm listening to. Pictures come out blurry. No reason why that I can find. The pictures were blurry on my old phone, too, but I attributed that to the age of the phone. I have no explanation for the poor picture quality on the new device. I only got a new phone because the battery started bulging on my old Moto G Power. I thought the Moto G Power (2022) would be an obvious upgrade, but I don't yet feel like it is. I may change my mind after I've had it longer.

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Motorola Customer Care - 1 month ago

Hi LS23, wew're sorry to hear that your experience didin't match your expectations. Have you try to adjust the camera settings of you device already? Have you tried to check if you have the latest software update on your device? Go to Settings > System > Advanced > System updates. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

Great Value

4 out of 5 rating

MOTOG . 3 months ago

Yes, I'd recommend this product.

The only thing the camera needes improvements but overal for the value, it is a nice phone

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Motorola Customer Care - 3 months ago

Thank you for purchasing this phone, MOTOG. We appreciate you taking the time to give us feedback. We'll relay your feedback to the team and if you need any assistance, please do not hesitate to reach out and we'll be happy to assist you.-Mitch MotorolaMobility

Great battery, but slower than my 2017 Samsung Galaxy

3 out of 5 rating

Russell L . 3 months ago

Battery life is fantastic, charges relatively quickly, basic Android UI is clean and simple, but its biggest fault is performance. UI navigation and apps (even simple ones like calendar and camera) are always sluggish, even web browsing is soooo sloooow. Somehow slower than my 2017 Samsung Galaxy, and I don't even play games on it. Screen isn't quite bright enough for full daylight. Also the time zone won't update more than once or twice without a restart--not quite "automatic." Like most phones these days, too big to operate one-handed.

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Motorola Customer Care - 3 months ago

Hello Russel, Thank you for posting your review. Our apologies if the phone is a bit challenging for you to use. Kindly check memory & settings: When the internal memory of the phone is full or close to full, you may experience a sluggish user interface. If used memory is over 70%, we recommend trying to delete some items like uninstalling and clearing the app's cache and data. Doing this will improve the phone's performance. If you need more help you can drop us an email at supportforums@motorola.com. We will be pleased to assist. -Belle MotorolaMobility

Good value..

4 out of 5 rating

Colmac1984 . 3 months ago

Yes, I'd recommend this product.

Good value, works well, holds a charge, sized right.

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Motorola Customer Care - 3 months ago

Hi Colmac1984, Thank you for giving us a good review. We are thankful that you find it good and that the device features are working well. Thank you for being part of Motorola. -Belle MotorolaMobility

Ok for the money

2 out of 5 rating

Wayne . 5 months ago

Decent phone but it's going back! Keeps restarting several times a day!

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Motorola Customer Care - 5 months ago

Hi Wayne, We appreciate you letting us know and we're sorry to hear that you are experiencing this on your phone. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery / Charging> My phone power cycles, turns off or resets. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

Great Phone

4 out of 5 rating

boothang . 5 months ago

Yes, I'd recommend this product.

Simple barebones phone. Great battery, camera, and refresh rate. A+ Value

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Motorola Customer Care - 5 months ago

Hi, We are so thankful for giving us a positive rating. Glad that you're satisfied with the phone's features. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. Thank you so much for choosing Motorola. -Elle MotorolaMobility

Slow as snails

1 out of 5 rating

Pat777 . 5 months ago

For data usage this phone is crap , call and text seem ok but I don't do a lot of communication so not sure on that but anything that uses internet is so slow and this phone is abit out dated now I didn't check before getting it but it's not 5G the only good thing is the it has fingerprint unlock but Amazon is only place to find a case for this phone

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Motorola Customer Care - 5 months ago

Hi Pat777, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

Motorola moto g power (2022)

Reviews

3.4

I have hated this phone since day 1

MOTO

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