Samsung Galaxy S21 Ultra 5G

4.6 out of 5 rating

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$39.99/mo

128 GB

Monthly payments shown are for customers who qualify to pay $0 Down, $39.99/mo for 30 months; 0% APR. Retail price: $1199.99. One-time activation fee. of $35.

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Introducing the Samsung Galaxy S21 Ultra 5G, the ultimate self-expression smartphone with 5G Ultra Wideband speeds.¹ Take your photos and videos to a whole new level with a multi-lens camera featuring 100X Space Zoom, a 108 MP camera and head-turning 8K video. Cinema-quality features like Vlogger View for simultaneous front and back camera recording and Director's View for real-time angle adjustment let you shoot like a pro. All of your favorite content comes to life on the 6.8" Dynamic AMOLED 2x display with a crazy-high contrast ratio and an adaptive display that automatically adjusts from 10 Hz to 120 Hz. And with a sleek design, hyperfast processing and a battery that won't quit before you do, you can create, connect and do more of what you love. Experience all the Samsung Galaxy S21 Ultra 5G has to offer on Verizon, now with the coverage of 5G Nationwide and the unprecedented performance of 5G Ultra Wideband.¹

Reviews

4.6 out of 5 rating

4.6/5

5034 reviews

89%

of reviewers recommend this product.

The camera did not capture my heart

2 out of 5 rating

Dorekness · 4 hours ago

I received the galaxy 5G Ultra as a gift in October and the phone was purchased directed from Samsung. The sole reason for choosing this phone was for the camera. Based on the specifications and claims this phone should have handled the simple images I wanted to capture, easily (portrait in full day light) and even the more challenging (low light). However, the camera is a joke. Imagines are out of focus, even when you are holding still and using a mount. After 3 months adjust the setting and desperately hoping it was a "user error" I came to term that the camera is not all that it is cracked up to be. In my opinion this phone is considered a downgrade from my Google Pixel. The rest of the phone is okay and functions as it should with the occasional network errors and restarts, but otherwise my grief is strictly with the camera.

Great camera, horrible everything else.

2 out of 5 rating

Debbie · 10 hours ago

This phone is brand new. I upgraded from the Samsung Galaxy Note 10 Plus. This phone constantly has network issues. Places I had been to several times with my Note 10 and had service, I have no service with this phone. It constantly glitches out and doesn't load pages. I am constantly restarting this phone. I am not impressed with this phone. My Note 8 and Note 10 plus worked 100x better than this phone does. In the 15 years I have been with Verizon, this is single handedly the worst, most over priced piece of......I have ever bought. I highly do NOT recommend this phone.

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Battery life

Up to 27.69 hrs.

Up to 28.71 hrs.

Up to 24.89 hrs.

Screen

6.8" WQHD+ (1440X3200) Dynamic AMOLED 2x, 515 PPI

6.7" FHD+ (1080X2400) Dynamic AMOLED 2x, 394 PPI

6.2" FHD+ (1080X2400) Dynamic AMOLED 2x, 421 PPI

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4.5436 out of 5 rating

1722 reviews

4.6247 out of 5 rating

746 reviews

4.5651 out of 5 rating

1237 reviews

3.8231 out of 5 rating

407 reviews

Storage

128 GB (Subject to availability)

128 GB (Subject to availability)

128 GB (Subject to availability)

128 GB (Subject to availability)

Rear camera

64 MP

64 MP

Colors

1. 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2,700+ cities.
2. Single Take captures images and video up to 15 seconds
3. Superfast (25 W) charger sold separately. Use only Samsung-approved chargers and cables; do not use any worn or damaged chargers or cables; incompatible charger or cable can cause serious injuries or damage to your device.
4. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
5. Compared to GS20.
6. Samsung Galaxy S21 Ultra 5G available in 128GB, 256GB and 512GB.
7. S Pen sold separately.

Design

depth

0.35 in

width

2.97 in.

weight

8.07 oz.

height

6.5 in

Accessibility

HD Voice

Experience HD Voice, Video Calling and Simultaneous Voice & Data. Enable Wi-Fi Calling and make calls anywhere you have a Wi-Fi connection

Hearing Aid Compatibility

M3/T3

Network

4G Network

LTE Bands: B2/B4/B5/B13/B46/B66/B48, Anchor Bands: B2/B4/B5/B13/B46/B66/B48

FCC ID

A3LSMG998U

5G Nationwide

n2/n5/n48/n66

5G Ultra Wideband

n260 n261 (high-band / mmWave) | n77 (mid-band / C-band)

World Device

Works in over 200 countries depending on your plan.

Global Network

LTE Roaming: B3/B7/B8/B12/B18/B19/B20/B26/B28, GSM/UMTS Quad, TDD LTE B38/B39/B40/B41, LTE-LAA: B46

Battery

Standby Time

12 days

Usage Time

27.69 hrs.

Battery

5,000mAh (Non-removable)

Additional Features

Voice Assistant

Bixby, Google Assistant

Camera

Front Camera

40MP AF

Performance

Processor

Snapdragon 888, Octa-CoreGold Prime Max 2.8GHz + Gold 2.4GHz + Silver 1.8GHz

Storage

128GB/256GB (ROM) + 12GB (RAM), 512GB (ROM) + 16GB (RAM)

Operating System

Android 11 (R OS)

Display

Screen

6.8" WQHD+ (1440X3200) Dynamic AMOLED 2x, 515 PPI

SKU#

SKU#

SMG998UZKV

What's in the box

  • Samsung Galaxy S21 Ultra 5G
  • Pre-installed SIM Card
  • Data cable USB-C to USB-C
  • Quick Reference Guide
  • Terms & Conditions

1. 5G Ultra Wideband available only in parts of select cities. 5G Nationwide available in 2,700+ cities.
2. Single Take captures images and video up to 15 seconds
3. Superfast (25 W) charger sold separately. Use only Samsung-approved chargers and cables; do not use any worn or damaged chargers or cables; incompatible charger or cable can cause serious injuries or damage to your device.
4. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice data, and other application usage patterns. Results may vary.
5. Compared to GS20.
6. Samsung Galaxy S21 Ultra 5G available in 128GB, 256GB and 512GB.
7. S Pen sold separately.

4.6 out of 5 rating

4.6/5

5034 reviews

89%

of reviewers recommend this product.

5 out of 5 rating
3993 reviews
4 out of 5 rating
620 reviews
3 out of 5 rating
139 reviews
2 out of 5 rating
89 reviews
1 out of 5 rating
193 reviews

The camera did not capture my heart

2 out of 5 rating

Dorekness · 4 hours ago

I received the galaxy 5G Ultra as a gift in October and the phone was purchased directed from Samsung. The sole reason for choosing this phone was for the camera. Based on the specifications and claims this phone should have handled the simple images I wanted to capture, easily (portrait in full day light) and even the more challenging (low light). However, the camera is a joke. Imagines are out of focus, even when you are holding still and using a mount. After 3 months adjust the setting and desperately hoping it was a "user error" I came to term that the camera is not all that it is cracked up to be. In my opinion this phone is considered a downgrade from my Google Pixel. The rest of the phone is okay and functions as it should with the occasional network errors and restarts, but otherwise my grief is strictly with the camera.

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Great camera, horrible everything else.

2 out of 5 rating

Debbie · 10 hours ago

This phone is brand new. I upgraded from the Samsung Galaxy Note 10 Plus. This phone constantly has network issues. Places I had been to several times with my Note 10 and had service, I have no service with this phone. It constantly glitches out and doesn't load pages. I am constantly restarting this phone. I am not impressed with this phone. My Note 8 and Note 10 plus worked 100x better than this phone does. In the 15 years I have been with Verizon, this is single handedly the worst, most over priced piece of......I have ever bought. I highly do NOT recommend this phone.

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Trash phone with lots of issues

1 out of 5 rating

Dddd · 1 days ago

Had 2 replacement phones due to hardware issues. Constantly gets too hot warning, and apps hardly work correctly

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Samsung - 23 hours ago

Hello Dddd, thank you for bringing this to our attention. I understand why you would be so concerned. We would definitely like to look further into this matter for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144098716
^Elizabeth Samsung

Worth The Price

5 out of 5 rating

Shy86 · 2 days ago

Yes, I'd recommend this product.

I purchased my S21 Ultra beginning of Nov 2021. I purchased the "Unlimited Plan" my bill is always $125. I'm satisfied. So far I have no complaints.

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Downgrade not upgrade

1 out of 5 rating

Dan777 · 3 days ago

No expandable sd card, Bluetooth is wonky. Nothing above 128 GB ever in stock. Made a big mistake "upgrading" to this. Samsung going down hill fast!

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Samsung - 2 days ago

Hello Dan777, thank you for taking the time to leave this review. I understand where you're coming from. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001226/) to an article that will help you troubleshoot Bluetooth connection issues. If you're still having difficulties, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144091335
^Elizabeth Samsung

No Aux! No expandable memory!

1 out of 5 rating

Tired of corporate greed · 6 days ago

Samsung has completely Apple'd me! If I wanted an iPhone, I'd have bought an iPhone.

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Camera isn't good

3 out of 5 rating

Pickaxe87 · 9 days ago

I got this phone to replace my S20 Ultra, in hopes that the camera would have gotten better, but it still hasn't. All pictures are blurry, and I can not use this to upload my paperwork for work, which leaves me having to use my old Pixel phone every day just to upload paperwork. This camera is the best for taking pictures of the Moon, but that better be the ONLY thing you're trying to photograph, because it falls short everywhere else. Next year I'm skipping the Ultra and going with the base model, if I even stick with this brand. I need something that works for my job, and this isn't it. Disappointed. A billion megapixels doesn't matter at all if it's blurry, just put a normal camera.

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Samsung - 8 days ago

Hello Pickaxe87, thank you for reaching out. I can see why you would be so disappointed. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001424/) to an article that will help you troubleshoot blurry or dark photos. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144071991
^Elizabeth Samsung

Worst Samsung Phone

1 out of 5 rating

cincycindy13 · 10 days ago

I have had Samsung phones for about 15 yrs, and got great service from them. This one, however, is the worst. Worked great for a few months, now the phone itself gets hot, and constantly cuts off and reboots itself. Doesn't matter if I clean it constantly, shut down apps, or clear history. It just stops and reboots. Wish I had kept my old Note.

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Samsung - 10 days ago

Hello cincycindy13, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001475/) to an article that will help you troubleshoot the phone rebooting. In order for us to look into the phone getting hot, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144068024
^Elizabeth Samsung

Awful

1 out of 5 rating

Troge · 12 days ago

I have NEVER had a phone as horrible as this one. It has some awsome features, but not even the cheapest phone I've owned has acted this way. I've only had it a month and have had to pay 60 dollars for a new one. I'm hoping the replacement works better.

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Samsung - 11 days ago

Hello Troge, thank you for sharing your experience. We apologize for any inconveniences this may have caused. I understand how frustrating this must be. If you have any issues with the replacement, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144062586
^Elizabeth Samsung

I have had nothing but problems with all of my last 3 Samsung galaxy phones kept thinking the next one would be better but same old junk DO NOT BUY

1 out of 5 rating

Jason · 14 days ago

trash phones. My last 3 were terrible. Don't do it

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Samsung - 10 days ago

Hello Jason, thank you for sharing your experience. If I were in your position, I would be upset too. We would be more than happy to look into any issues you may be having. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144064863
^Elizabeth Samsung

Frequently asked questions

JOhnMar 6, 2021

Does this phone have fingerprint scanner?

Samsung - 9 months

Hello JOhn, great question! This phone does have a fingerprint sensor. ^Elizabeth

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Verizon Customer Support - 10 months

Page 5 of the manual confirms fingerprint scanning functionality: https://ss7.vzw.com/is/content/VerizonWireless/samsung-galaxy-s21-userguide-01202021pdf - Lorenzo

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RickMar 1, 2021

Is edge still support by Samsung

- 10 months

Yes it is supported

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johnnyMar 6, 2021

Galaxy S21 ultra Buy Online in your company. ls it convenient to activate and install at home.

2hkupMar 5, 2021

My current samsung has a health sensor for stress, blood oxygen and heart rate. Does this one have a sensor?

a10e - 10 months

Yes

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carmelitaMar 5, 2021

Where does the headset go on this phone

Samsung - 9 months

Hello carmelita, great question! This phone has a USB-C audio port on the bottom of the phone. ^Elizabeth

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Verizon Customer Support - 10 months

There is a headphone jack on the bottom right corner of the phone.

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CyniaMar 2, 2021

Can I keep my old phone number with this new phone?

Verizon Customer Support - 10 months

Yes, you can keep your phone number when you upgrade to a new phone.

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JonMFeb 6, 2021

Why no SD memory card slot? For Samsung to continually upgrade the camera systems and ever larger file sizes, we NEED the convenience of memory cards!!! It looks like I will have to stay with my S10 Plus until you build S22 with memory card slots!!!

Becky - 10 months

Not a Verizon issue, go complain to Samsung, Verizon doesn't make the phones

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Samsung - 11 months

Hello JonM, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth

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Verizon Customer Support - 11 months

Every manufacturer decides on what features are built into their devices. Please reach out directly to Samsung for support on this concern. -Marshall

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JohnFeb 4, 2021

Does this phone have bluetooth and wifi support.

Samsung - 11 months

Hello John, great question! This phone has Wi-Fi 6E and Bluetooth LE connectivity. ^Elizabeth

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Verizon Customer Support - 11 months

The Samsung Galaxy S21 Ultra 5G does support connecting to Wifi as well as Bluetooth devices.

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Jersey JerryFeb 3, 2021

Does it have wireless charging?

Samsung - 11 months

Yes, Jersey Jerry! The Galaxy S21 Ultra 5G does have wireless charging available to use. Thank you for asking this question. ^Kayla

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Verizon Customer Support - 11 months

Yes, the Galaxy S21 Ultra 5G does have wireless charging available. - Rodney

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KeshiaFeb 1, 2021

How big is this phone

Samsung - 11 months

That is a great question, Keshia! The Galaxy S21 Ultra 5G screen size is 6.8" in the full rectangle and 6.6" with accounting for the rounded corners. I have included a link that provides more information on this device. Thank you for asking this question. ^Kayla https://www.samsung.com/us/smartphones/galaxy-s21-5g/models/

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Verizon Customer Support - 11 months

The height of this phone is 6.5 in and the width is 2.97 in. - Ellisandra

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