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This test measures the speed of our servers to your device. Factors like wifi strength and device capabilities mean that results are often lower than plan speed.
What is download speed?
Download speeds show how long it takes to download or receive information to your computer or device from the internet.
What is upload speed?
Upload speeds measure how long it takes to send information from your device or computer through to the internet.
Why is my Wi-Fi slow?
Wi-Fi connections can be slow for a variety of reasons. Check location and distance of the router as well as how many devices are connected. If all else fails, try a wired connection with an ethernet cable. This is typically the fastest way to connect to the internet.
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What are Mbps?
Mbps (Megabits per second) are the main measure of an internet speed test. Understanding your Mbps can help you decide if your internet is fast enough.
What is a good internet speed?
Your need for speed can vary depending on what you’re using your internet for. If you’re gaming or streaming, you may want faster internet.
Speed test results
How does an internet speed test actually work? Find out what your speed test results mean.
Have questions? We’ve got answers.
How will I get the most accurate test results?
For the most accurate result, connect your device directly to your router using an ethernet cable (if possible), disconnect from any VPNs, and avoid using video or music streaming apps while running the test.
Should I turn off other devices when doing the test?
Yes, to get a more accurate reading you should limit your use of the internet while conducting the test. This includes turning off devices that are connected as well as not using your computer or other devices while running the test.
What does an internet speed test actually measure?
Verizon's speed test checks how fast information travels from our servers to your device. Results are often lower than plan speeds due to Wi-Fi conditions and device capabilities, with the results for upload and download speeds in Mbps (megabits per second). This test is intended to measure results on your home network, and should not be used on public Wi-Fi or cellular networks.
Is there a Wi-Fi speed test?
You can use the tool above to test your Wi-Fi connection. If your speed comes back slow, try getting closer to the router or connecting your device to the router with an ethernet cable. Wired connections (by ethernet cable) are generally faster than Wi-Fi connections.
Will the Wi-Fi test also check wifi signal strength?
No. Wi-Fi signal strength is different from internet speed. To learn more about your Wi-Fi signal strength and troubleshoot problems, visit our support pages.
What's the difference between upload and download speeds?
You use the internet to both send and receive information. The download speed score shows how long it takes to download or receive information, while the upload test measures how long it takes to send information through the internet. Our speed test measures and reports on both metrics.
What are good upload and download speeds?
The FCC's benchmark for high-speed fixed broadband specifies download speeds of at least 100 megabits per second and upload speeds of at least 20 megabits per second. But the best way to determine how much speed you need is to think about your data needs. The average household now has up to 21 connected devices, from laptops and smartphones to smart TVs, headphones and gaming consoles. With so many devices, faster speeds and more bandwidth work best. Explore Verizon's plans and see what internet options are available in your area.
What else might impact my internet speed?
There are several factors that might affect your internet speed, including how many devices you have connected, whether you’re using Wi-Fi or an ethernet cable, and even the device you’re using to connect. See a full list of factors that affect your internet speed.
Why does internet speed matter?
Your internet connection powers so much of your day, from streaming your favorite shows, to running your smart devices. Some activities like gaming require a high-speed connection in order to avoid slow load times and buffering.
How are coverage and internet speed related?
Coverage is how far your Wi-Fi signal spreads in your home. The better your coverage, the more you'll be able to do in different locations throughout your home. The best coverage starts at your Wi-Fi router and extends outward. If you’re showing strong internet speed at your router, but are having issues in other areas at home, you may benefit from a Wi-Fi extender.
What is the difference between Verizon's speed test and other speed tests like Ookla?
The Verizon speed test is a network test. If you're an authenticated customer, the test will measure directly from your router to the nearest network peering point. If you’re not currently a Verizon customer, it's still measured to the nearest Verizon peering point.
The Ookla speed test runs the test from your connected device, be it phone, laptop or tablet, to the nearest server run by Ookla. The location of that server can vary based on your location or whether or not you’re using a VPN and it's recommended you turn off the VPN before performing the test. Different devices can also impact results.
Information on both should be comparable - if you're seeing big discrepancies, try closing extraneous apps and tabs or try running the test on a device with more processing power like a laptop or desktop.