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Additional Support Information

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General

Pound codes (#) and star codes (*) are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account and access features.
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.
Learn more about pending orders and how they can affect your account and services.
Learn how to check your bill, make a payment, manage your account, update device protection, check your plan details and more using any Amazon Alexa-enabled device.
Certified Pre-Owned devices are the same great devices, at better prices. Watch this video to learn more about these devices.
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