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Additional Support Information
Additional Support Information
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General
General
# (pound) Codes and * (star) Codes
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Pound codes (#) and star codes (*) are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account and access features.
Documents and Receipts FAQs
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Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Move your mobile number to another carrier FAQs
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Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.
Pending Account Changes
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Learn more about pending orders and how they can affect your account and services.
Verizon skill for Amazon Alexa
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Learn how to check your bill, make a payment, manage your account, update device protection, check your plan details and more using any Amazon Alexa-enabled device.
Video: Certified Pre-Owned Devices(length: 0:48)
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Certified Pre-Owned devices are the same great devices, at better prices. Watch this video to learn more about these devices.
Length: 0:48
24/7 automated phone system: call *611 from your mobile