Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Additional Support Information

Filter all topics below.


General

Pound codes (#) and star codes (*) are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account and access features.
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Learn more about pending orders and how they can affect your account and services.
Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.
Here's what to expect when you transfer your phone number to Verizon mobile from another carrier.
Learn how to check your bill, make a payment, or manage your account using any Amazon Alexa-enabled device.
Certified Pre-Owned devices are the same great devices, at better prices. Watch this video to learn more about these devices.
Length: 0:48