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Additional Support Information
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Plan information
3G Preferred Roaming List (PRL) FAQs
Learn how to update your 3G mobile phone to make sure you have the best possible service with us.
Digital Secure Information
Digital Secure App (Android) - Manage Subscription
Here's how to subscribe to Digital Secure for the first time and how to upgrade your subscription for advanced protection using the Digital Secure app.
Digital Secure Information
Digital Secure App (Android) - Configure General Settings
Here's how to adjust settings (e.g., web security, Wi-Fi security, etc.) for the Digital Secure app.
Digital Secure Information
Digital Secure App (Apple) - Perform a System Scan
Here's how to perform a manual scan via the Digital Secure app on your Apple device.
Digital Secure Information
Digital Secure App (Apple) - Upgrade Subscription
Here's how to upgrade your subscription for the Digital Secure app your Apple device.
Digital Secure Information
Digital Secure App - Add Identity Protection
Here's how to add (or remove) personal info via the Digital Secure app so it can be monitored and you can be alerted if it's found on the dark web.
Digital Secure Information
Digital Secure App - Configure Service Settings
Here's how to adjust security and privacy settings for the Digital Secure app.
Digital Secure Information
Digital Secure App - My Verizon Website - Set Up Subscription
Here's website setup info for Digital Secure, which protects your device(s) from viruses and mobile threats.
Digital Secure Information
Digital Secure App - Remove Unsafe Network from Trusted List
Here's how to remove an unsafe Wi-Fi network from your trusted list in the Digital Secure app.
Digital Secure Information
Digital Secure App - Perform a Antivirus Scan (Android)
Here's how to perform a manual scan via the Digital Secure app on your Android device.
Digital Secure Information
Digital Secure App - Send Download Link via Email or SMS
Here's how to send an invite via email so you can install Digital Secure on your Windows PC or Mac.
Billing Information
Downloading your mobile text and data usage FAQs
Find out your Verizon usage for data, voice, and messaging by line via your online Verizon bill.
Account information
Find documents and receipts for your Verizon mobile account FAQs
Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.
Digital Secure Information
Install the Digital Secure App
Here's how to install the Digital Secure app to protect your device from viruses and malware.
Account information
Learn about pound (#) codes and star (*) codes
Find more info about Pound codes and Star codes: Numbers you can call from your mobile phone to help manage your Verizon wireless account and access features.
Payment Information
Make a charitable donation when you pay your mobile bill FAQs
Learn how you can easily donate to the charities that matter the most when you pay your Verizon wireless bill online.
Account information
Move your mobile number to another carrier FAQs
Find out what you need to know about transferring your number from Verizon to another carrier. Get protection against port-out scams by using Number Lock.
Account information
Pending Account Changes
Learn more about pending orders and how they can affect your account and services.
Account information
PopData FAQs
PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.
Plan information
RemoSync setup instructions
Instructions for setting up RemoSync, which gives your mobile phone a direct connection to Microsoft Exchange Servers.
Insurance information
Repair or replace mobile devices FAQs
Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices.
Digital Secure Information
Subscribe to Digital Secure - My Verizon App
Here's how to subscribe to Digital Secure via the My Verizon app.
Digital Secure Information
Subscribe to Digital Secure - My Verizon Website
Here's how to subscribe to Digital Secure via the My Verizon website.
Billing Information
Tax and surcharge estimator
Our Tax and Surcharge Estimator lets you view an estimate of your tax rates and surcharges based on your location and type of device.
Digital Secure Information
Uninstall the Digital Secure App
Here's how to remove or disable the Digital Secure app from your Apple device.
Digital Secure Information
Unsubscribe from Digital Secure - My Verizon App
Here's how to unsubscribe from Digital Secure via the My Verizon app.
Account information
Verizon skill for Amazon Alexa
Learn how to check your bill, make a payment, manage your account, update device protection, check your plan details and more using any Amazon Alexa-enabled device.
Account information
Video: Certified Pre-Owned Devices(length: 0:48)
Certified Pre-Owned devices are the same great devices, at better prices. Watch this video to learn more about these devices.
Length: 0:48
Payment Information
Video: How to Pay Your Bill Online - Video(length: 1:43)
Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 1:43
Payment Information
Video: How to set up Auto Pay(length: 3:02)
When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 3:02