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Trading in your old phone? Trading in your old phone

Turn off 'Find my iPhone' on your old phone before getting started.

Step 1 Power on your new phone

Welcome to your new iPhone X. To turn it on, hold the right side button until the Apple logo appears and then release.

Step 2 Hello

From the 'Welcome" screen, slide up from the bottom of the screen to begin setup.

Step 3 Language and Region

Choose your language and your location (country or region).

Step 4 Quickstart

If your old iPhone is running iOS 11 or higher, bring your old phone near your new one. A notification will be sent to the old phone to initiate Quick Start. To continue, follow the prompts to save time!
Not sure of the OS version? No problem. Just tap Set Up Manually to continue.

Step 5 Connect to Wi-Fi

Tap the Wi-Fi network you want. Enter the network password and select Join.

Step 6 Activate your new iPhone

If prompted, please enter your Verizon PIN. If activation does not work the first time, press Try Again. If you forgot it, reset or create your Account PIN.

Step 7 Set up Face ID

With this feature, you can use face recognition to unlock your phone and make purchases. Tap Continue and follow the instructions, or tap Set Up Later.

Step 8 Create a passcode

Set a six-digit passcode to help protect your data. You need a passcode to use features like Touch ID, Face ID, and Apple Pay. If you'd like a four-digit passcode, custom passcode, or no passcode, tap Passcode Options.

Step 9 Restore Your Phone

Select your backup option. Did not complete a backup or want to transfer content later? Select Set Up as New iPhone.
Have questions about these options? Go to the "Backup" section in this Smart Setup guide.

Step 10 Sign in to your Apple account

Enter your Apple ID and password. This account is used to download new apps to be used on your phone and access any other features like iCloud.
Unsure what your Apple ID is or need to create one? Follow the links on your screen.

Step 11 Review Apple's Terms and Conditions

When you enter your Apple ID, you are shown the terms and conditions for review. Go through them and when ready, tap Agree.

Step 12 Express Settings

To set up your phone with the recommended settings, tap Continue. If you want to customize any of those choices, tap Customize Settings.

Step 13 Apple Pay

This allows you to make secure purchases online or in stores without using a physical credit card or cash. Tap Continue to set up or you can set up later.

Step 14 Siri

This lets you use your voice to complete various actions on your device and easily search the web. Tap Continue to set up now or you can set it up later. If you want to set up now, you will be asked to say a few phrases to help with voice recognition.

Step 15 App Analytics

Tap About App Analytics & Privacy to learn more. If you want to enroll tap Share with App Developers and if not, tap Don’t Share.

Step 16 True Tone Display

Adjust the color and intensity of your display to make images appear more natural.

Step 17 Go Home

iPhone X no longer has a physical Home button so the next few steps will show you how to use gestures and complete various actions on the screen.

Step 18 Welcome to iPhone

You're done! Swipe up from the bottom of the screen to begin using your new phone.