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Apple® iPad Pro® - Support Overview

Find device-specific support and online tools for your Apple iPad Pro.

Filter all topics below.


Activation, Setup & User Guides

Activate Your Device FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating a New Apple iPad or iPad Mini - New SIM

Find instructions on how to activate and set up your Apple iPad and ipad mini, including how to back up contacts and media, and how to get a new SIM card.

Apple iPad - Activate / Set Up Device

Here's how to quickly set up your iPad.

Apple iPad - Create an Apple ID

Here's how to create an Apple ID using your iPad.

Apple iPad - Update Carrier Settings

Here's how to update Carrier Settings (Access Point Names, MMS settings) for your iPad, view this info.

Apple® Article - Create an Apple ID without a Payment Method

Here's a link on to how to set up or use an Apple ID without an associated payment method.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 1:20)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:20

Alerts & Reminders

Apple iPad - Manage Sound Settings

Here's how to change notification sounds for incoming calls or messages on your iPad.

Apple® iPad® - Create Reminders

Here's how to create and configure reminders on your iPad.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Transfer Content with Quick Start - Apple® iOS

Here's how to automatically transfer a backup of your old iPhone / iPad to your new Apple device during initial setup.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Apple - How to Clean Your iPhone / iPad

Here's how to properly clean / disinfect / sanitize your iPhone or iPad.

Apple® iPad® Pro Simulator: Changing iPad's Name

Find out how to change the name of your iPad Pro.

Apple® iPad® Pro Simulator: Understanding the Device Buttons and Features

An interactive map of the Home screen and buttons on your iPad Pro.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Battery & Power

Apple iPad - Turn Battery Percentage Indicator On / Off

Here's how to view or hide the remaining battery percentage of your iPad.

Apple iPad - View Battery Info

Here's info on the battery specs (use time, standby time, etc.) for your Apple iPad.

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Extend Battery Life - Apple® iOS

Here's how to increase the battery life on your Apple iOS device.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Bluetooth

Apple iPad - Delete Paired Bluetooth Connection

Here's how to delete a paired Bluetooth device from your iPad.

Apple iPad - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your iPad on or off and make it visible to other devices for pairing.

Apple® iPad® Pro Simulator: Pairing with a Bluetooth® Device

See how to pair your iPad Pro with your Bluetooth device.

Bluetooth® Discovery Mode - Macintosh OS X

To make your Macintosh OS X visible to Bluetooth devices, view this info.

Calendar

Apple iPad - Add, Edit or Remove Calendar Events

Here's how to manage calendar events using your iPad.

Apple iPad - Set Default Calendar

If you have multiple calendars on your iPad (iCloud, Gmail, Work, etc.), use this info to set the default calendar.

Calling & Dialing

Apple iPad - Turn Calls from iPhone On / Off

Here's how to turn Calls from iPhone on your iPad on or off, which allows you to make / receive calls while connected to the same network as your iPhone.

Apple® iPad® Pro Simulator: Adding a Phone Number as a Contact

Discover how to add a numbers as a new contact on your iPad Pro.

Apple® iPad® Pro Simulator: Blocking a Contact

Find out how to block a new contact on your iPad Pro.

Apple® iPad® Pro Simulator: Changing Call Settings

An interactive guide on how to change your call settings on your iPad Pro.

Apple® iPad® Pro Simulator: Using Your Phone

Discover how to use your iPad Pro to make a call.

Call Waiting - Apple® iOS

Here's how to answer call on your iPhone while you're on another call.

Camera, Photos & Videos

Apple iPad - Common Camera Settings

Here's some info on camera settings (e.g., flash, timer, front / rear camera) for your iPad.

Apple iPad - Record and Send Video via Messaging

Here's how to record and send a video on your iPad via the Messages app.

Apple iPad - Send Existing Picture via Messaging

Here's how to send an existing picture from your iPad using the Messages app.

Apple iPad - Send Existing Video via Messaging

Here's how to send a saved video to someone via the Messages app on your iPad.

Apple iPad - Take and Send a Picture via Messaging

Here's how to take a picture and send it via the Messages app on your iPad.

Apple iPad - Turn Picture in Picture On / Off

Here's how to turn Picture in Picture on or off, which allows you to watch a video on your iPad while completing other tasks.

Apple® iPad® - Play a Video

Here's how to watch a video on your iPad.

Apple® iPad® - Record a Time Lapse Video

Here's how to record a time lapse video on your iPad.

Apple® iPad® - Save Pictures from Browser

Here's how to save images via the web browser on your iPad.

Apple® iPad® Pro Simulator: Capturing a Slo-Mo Video

Discover how to capture a Slo-Mo video on your iPad Pro.

Apple® iPad® Pro Simulator: Capturing a Time-Lapse Video

Find out how to capture a Time-Lapse video on your iPad Pro.

Apple® iPad® Pro Simulator: Capturing a Video

Learn how to record a video using your iPad Pro.

Apple® iPad® Pro Simulator: Editing a Photo

See how to edit a photo using your iPad Pro.

Apple® iPad® Pro Simulator: Switching Between Rear and Front Cameras

Learn how to change between front and rear view on your iPad Pro camera.

Apple® iPad® Pro Simulator: Taking a Picture

Discover how to take a photo using your iPad Pro.

Unable to Sync with iTunes - Photos

Here's info to help if you're experiencing issues syncing your photos with iTunes.

Verizon Cloud - Apple iPad - Share Media

Here's how to share Verizon Cloud content from your iPad.

Computer/PC Connectivity

Apple® iOS Devices - Resolve Windows® Device Manager Conflicts

Here's how to resolve driver conflicts if your Apple iOS device doesn't properly interface with your computer.

Contacts

Apple iPad - Add a Contact

Here's how to add a contact on your iPad.

Apple iPad - Delete a Contact

Here's how to remove a contact from your iPad.

Apple iPad - Edit a Contact

Here's how to edit contacts on your iPad.

Apple iPad - View Contact Sync Source

Here's how to view where a phonebook contact on your iPad was imported from.

Apple® iPad® Pro Simulator: Adding a Contact

See how to add a new contact to your iPad Pro.

Apple® iPad® Pro Simulator: Adding a Contact to Favorites

Learn how to add a contact to your Favorites on your iPad Pro.

Apple® iPad® Pro Simulator: Adding a Picture to a Contact

See how to add a picture to a contact on your iPad Pro.

Apple® iPad® Pro Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's calling your iPad Pro without looking at it.

Apple® iPad® Pro Simulator: Importing and Exporting Contacts

Learn how to import and export your contacts on your iPad Pro.

Data

Apple iPad - Allow / Deny Data Roaming

Here's how to turn data roaming for your Apple iPad on or off.

Apple iPad - Manage Data Usage

Here's how to view, enable or disable cellular data usage for individual apps on your iPad.

Apple iPad - Turn Cellular Data On / Off

Here's how to turn mobile data for your iPad on or off.

Apple iPad - Turn Cellular Data for Automatic Downloads On / Off

Here's how to turn cellular data for automatic downloads on your iPad on or off.

Apple® iPad® - Add Data or Change Data Plan

Here's how to add to or change your Prepaid data plan on your iPad.

Apple® iPad® - Cancel Prepaid Cellular Data Plan

Here's how to cancel a prepaid data plan on your iPad.

Apple® iPad® - Cellular Data Account Login

Here's how to view cellular data information on your iPad.

Apple® iPad® - Cellular Data Account Usage

Here's how to view the Prepaid cellular data usage on your iPad.

Apple® iPad® - Cellular Data Activation

Here's how to activate cellular data on your iPad.

Apple® iPad® - Edit Cellular Data User and Payment Information

Here's how to edit user and payment information for your iPad's cellular data account.

Apple® iPad® - Recover Cellular Data Account Password

If you've forgotten the password for your iPad's cellular data account, view this info.

Apple® iPad® - Reprovision Cellular Data Account

Here's how to sync your cellular account with your iPad if you are having connectivity or billing issues.

Apple® iPad® - Reset Cellular Data Account

Here's how to reset your iPad's cellular data account if you are having connectivity or billing issues.

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change or Add Data Bundles - Prepaid iPad

here's how to add or change a data bundle for prepaid service on an iPad.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Date & Time

Apple iPad - Set Date and Time

If your iPad shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Apple iPad - View Device ID (ESN / IMEI / MEID)

Here's how to view your iPad's device ID number.

Apple iPad - View MAC Address

Here's how to view the Wi-Fi MAC address for your iPad.

Apple iPad - View Phone Number

Here's how to view the phone number for your iPad.

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

Apple iPad - Adjust Brightness & Display Settings

Here's how to adjust the display brightness or turn night shift on / off on your iPad.

Apple iPad - Customize Control Center

Here's how to add and organize additional controls that appear in the Control Center of your iPad.

Apple iPad - Manage Home Screen & Dock Settings

Here's how to manage the Home Screen and Dock settings on your iPad.

Apple iPad - Reset All Settings

If your Apple iPad crashes, resets or runs slow, or apps freeze or reset the device, view this.

Apple iPad - Turn 4G LTE On / Off

Here's how to turn 4G LTE data for your iPad on or off.

Apple iPad - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your iPad, view this info.

Apple iPad - Turn Do Not Disturb On / Off

If your iPad isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Apple iPad - Turn Handoff On / Off

Here's how to start something on one device and pick it up on other devices using your iCloud account.

Apple iPad - Turn Notifications On / Off

Here's how to turn status bar or banner notifications for your iPad on or off.

Apple iPad - Turn Screen Time On / Off

Here's how to turn the Screen Time setting for your iPad on or off.

Apple® iPad® Pro Simulator: Accessing Mobile Network Settings

Find out how to access mobile network settings on your iPad Pro.

Apple® iPad® Pro Simulator: Accessing Settings

Explore how to access Settings on your iPad Pro to change alert sounds, turn off GPS and more.

Apple® iPad® Pro Simulator: Adding an Account

Discover how to add an account on your iPad Pro.

Apple® iPad® Pro Simulator: Adjusting your Auto-Lock Preferences

Discover how to adjust Auto-Lock preferences on your iPad Pro.

Apple® iPad® Pro Simulator: Backing Up iPad with iCloud

A visual guide for swiping between multiple Home screens on your iPad Pro.

Apple® iPad® Pro Simulator: Changing Account Settings

Learn how to change the account settings on your iPad Pro.

Apple® iPad® Pro Simulator: Changing Notification Sounds

An interactive guide for changing the notification sounds on your iPad Pro.

Apple® iPad® Pro Simulator: Checking for and Installing System Updates

Learn how to check for and install a system update on your iPad Pro.

Apple® iPad® Pro Simulator: Configuring Location Settings

Learn how to manage Location Settings on your iPad Pro.

Apple® iPad® Pro Simulator: Managing Background App Refresh

Explore how to manage the Background App Refresh on your iPad Pro.

Apple® iPad® Pro Simulator: Managing Data Usage

Discover how to manage data usage on your iPad Pro.

Apple® iPad® Pro Simulator: Managing iPad's Memory

Discover how to manage your iPad Pro's memory

Apple® iPad® Pro Simulator: Managing the Battery

Learn how to manage the battery on your iPad Pro.

Apple® iPad® Pro Simulator: Removing an Account

An interactive guide on how to remove an account from your iPad Pro.

Apple® iPad® Pro Simulator: Scheduling a Night Shift

See how to dim your lights by scheduling Night Shift on your iPad Pro.

Apple® iPad® Pro Simulator: Setting Up Touch ID

See how to set up Touch ID on your iPad Pro.

Apple® iPad® Pro Simulator: Using Airplane Mode

An interactive guide for setting your iPad Pro to Airplane Mode.

Cancel Autopay - Prepaid iPad

Here's how to cancel auto payment on your prepaid iPad.

Email/Gmail

Apple iPad - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account to your Apple iPad.

Apple iPad - Compose and Send Email Message

Here's how to create and send an email message from your iPad.

Apple iPad - Delete Email Messages

Here's how to delete email messages from your iPad.

Apple iPad - Email Account Settings (Personal POP / IMAP)

Here's info on personal email settings for your Apple iPad.

Apple iPad - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your iPad.

Apple iPad - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Apple iPad - Forward an Email Message

Here's how to forward an email message from your iPad.

Apple iPad - Manage Corporate Email Settings

Here's how to update work email settings for your Apple iPad.

Apple iPad - Manually Add a Personal Email Account

Here's how to manually add a personal email account to your iPad if automatic setup fails.

Apple iPad - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your iPad.

Apple iPad - View and Reply to an Email Message

Here's how to view and reply to an email message from your iPad.

Apple® iPad® Pro Simulator: Adding a Corporate Email Account

Learn how to access your work email on your iPad Pro.

Apple® iPad® Pro Simulator: Adding a Personal Email Account

Discover how to access your existing email account on your iPad Pro.

Apple® iPad® Pro Simulator: Changing Inbox Views

Discover how to change email inbox views on your iPad Pro.

Apple® iPad® Pro Simulator: Removing an Account

Find out how to remove an email account with your iPad Pro.

Apple® iPad® Pro Simulator: Sending an Email with an Attachment

Learn how to attach a file, like a document or photo, to an email with your iPad Pro.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

Apple iPad - Reset Location Warnings

Here's how to reset your iPad's location warnings to the default settings.

Apple iPad - Turn GPS Location On / Off

Here's how to turn GPS location for your iPad on or off.

Home Screen

Apple iPad - Access Notification Center

Here's how to view notifications on your iPad.

Apple iPad - View / Manage Home Screen Panels

Here's how to view, add and remove Home screen panels on your iPad.

Apple® iPad® - Display Icons

Here's how to see current display icons for your iPad.

Apple® iPad® - Manage Notes

Here's how to create, delete, or email a Note on your iPad.

Apple® iPad® - Spotlight Search

Here's how to quickly search for contacts, email and other content on your iPad.

Apple® iPad® Pro Simulator: Adding Widgets

See how to add a widget on your iPad Pro.

Apple® iPad® Pro Simulator: Adding and Removing Home Screen Pages

Learn how to add or remove a Home screen page on your iPad Pro.

Apple® iPad® Pro Simulator: Creating Folders

Find out how to create folders on your iPad Pro to help organize your apps.

Apple® iPad® Pro Simulator: Managing Apps or Widgets

See how to manage apps and widgets on the Home screen of your iPad Pro.

Apple® iPad® Pro Simulator: Managing Widgets

Discover how to manage widgets on your iPad Pro.

Apple® iPad® Pro Simulator: Removing Widgets

Find out how to remove widgets on your iPad Pro.

Apple® iPad® Pro Simulator: Using Quick Reply

Learn how to use Quick Reply on your iPad Pro.

Hotspot

Apple iPad - Configure Personal Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, etc.) on your iPad.

Apple iPad - Set Up Personal Hotspot

Here's how to set up or activate the Personal Hotspot on your iPad for use as an internet or Wi-Fi connection.

Apple iPad - Turn Personal Hotspot On / Off

Here's how to turn your iPad's personal hotspot feature on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Apple iPad - Access Websites

Here's how to access websites on your iPad using the Safari browser.

Apple iPad - Add a Browser Bookmark

Here's how to add a browser bookmark on your iPad.

Apple iPad - Allow / Block Browser Cookies

Here's how to check whether the Safari browser on your Apple iPad is set to allow cookies.

Apple iPad - Clear Temporary Internet Files

If you're getting a 'page cannot be displayed' error or can't browse the internet on your iPad, view this.

Apple iPad - Delete a Browser Bookmark

Here's how to delete a browser bookmark on your iPad.

Apple iPad - Edit a Browser Bookmark

Here's how to edit bookmarks in the Safari browser on your iPad.

Apple iPad - Open a Browser Bookmark

Here's how to connect to a website from browser bookmarks on your iPad.

Apple iPad - Turn JavaScript On / Off

Here's how to check the JavaScript settings for your iPad if you can't view websites or pages won't load.

Apple iPad - Turn Private Browsing On / Off

Here's how to turn your iPad's private browsing feature on or off.

Apple® iPad® Pro Simulator: Bookmarking Websites

Learn how to bookmark a website on your iPad Pro, so it's easy to find later.

Apple® iPad® Pro Simulator: Changing Content Settings

Explore how to change your Safari® content settings on your iPad Pro.

Apple® iPad® Pro Simulator: Clearing Browsing Data

Discover how to find clear the browsing data on Safari® in your iPad Pro.

Apple® iPad® Pro Simulator: Managing Browser Tabs

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your iPad Pro.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Keyboard

Apple iPad - Create a Keyboard Shortcut

Here's how to create a text replacement shortcut on your iPad.

Apple iPad - Reset Keyboard Dictionary

Here's how to remove saved words you have typed and return your iPad's keyboard to its default dictionary.

Apple iPad - Use Smart Connector

Here's how to use your iPad's Smart Connector feature.

Turn Voice Input On / Off - Apple® iOS

You can use voice input on your Apple iOS device to type hands-free instead of using your keyboard.

Language

Apple iPad - Change Device Language

Here's how to change the language and region settings used on your iPad.

Apple® iPad® Pro Simulator: Changing the Language

Discover how to change the language settings on your iPad Pro.

Apple® iPad® Pro Simulator: Charging your Device

A visual guide on how to charge your iPad Pro.

Lock, Unlock, Password & Security

Apple iPad - Add Additional Fingerprints

Here's how to add additional fingerprints on your Apple iPad.

Apple iPad - Customize Touch ID Settings

Here's how to manage the Touch ID Settings for your Apple iPad.

Apple iPad - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the passcode for your Apple iPad.

Apple iPad - Remove Saved Fingerprints

Here's how to remove saved fingerprint entries from your iPad.

Apple iPad - Set Up Touch ID

Here's how to set up Touch ID on your Apple iPad.

Apple iPad - Turn Screen Portrait Orientation Lock On / Off

Here's how to fix the screen / display on your iPad if it doesn't flip or rotate.

Apple iPad - Turn Touch ID On / Off

Here's how to turn Touch ID for your iPad on or off.

Apple iPad - Unlock Screen

Here's how to unlock the screen on your iPad..

Apple® iPad® Pro Simulator: Changing Lock Screen Security

A visual guide for setting screen security on your iPad 6s to help protect your private information.

Apple® iPad® Pro Simulator: Unlocking the Screen

See how to unlock the screen on your iPad Pro.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Memory/Storage

Apple iPad - Check Device Storage

Here's how to free up space if your iPad runs slow / crashes, apps freeze, or you can't save media.

Mobile Hotspot

Apple® iPad® Pro Simulator: Setting the Password on Mobile Hotspot

See how to set up a mobile hotspot password on your iPad Pro.

Apple® iPad® Pro Simulator: Turning On Mobile Hotspot

An interactive guide for setting up your iPad Pro as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple® iPad® - Play Music Files

Here's how to play music files on your iPad.

Navigating & Multitasking

Apple iPad - Customize Control Center

Here's how to add and organize additional controls that appear in the Control Center of your iPad.

Apple iPad - Use Slide Over

Here's how to open multiple apps at once on your iPad.

Apple iPad - Use Split View

Here's how to open multiple apps at once in split screen view on your iPad.

Apple iPad - Use the Control Center

Here's how to change device settings on your iPad using the Control Center.

Apple® iPad® Pro Simulator: Managing Open Apps

Learn how to manage open apps that are running on your iPad Pro.

Operating System & Software

Apple iPad - Erase All Content and Settings

If your iPad crashes, has a blank or frozen screen or calling, app and sync issues, view this.

Apple iPad - Install Device Software Updates

Here's info on how to update your iPad to the current iOS version.

Apple iPad - View Software Version

Here's how to view the software version your iPad is running.

Apple iPad Pro - Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

Protect Against Downloading Ransomware Malware - Apple® iOS

Here's some info on how to protect your iPhone / iPad against ransomware and malware.

Update to the Latest Version of iTunes®

Here's how to update to the latest version of iTunes on your computer.

SIM Card

Apple iPad - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your iPad or turn it on or off.

Apple iPad - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your iPad.

Apple iPad - Unblock SIM PIN

Here's how to unblock the SIM PIN for your iPad.

Apple iPad - View SIM Card Number

Here's how to view the SIM card number associated with your iPad.

Apple® iPad® Pro Simulator: Inserting and Removing the SIM Card

Find out how to insert and remove a SIM card from your iPad Pro.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Social Networking

Apple® iPad® Pro Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your iPad Pro.

Apple® iPad® Pro Simulator: Adding a Twitter Account

Find out how to add a Twitter acount to your iPad Pro.

Apple® iPad® Pro Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your iPad Pro to help protect your account.

Apple® iPad® Pro Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your iPad Pro.

Apple® iPad® Pro Simulator: Tweeting

Learn how to tweet with Twitter® on your iPad Pro.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Test the Microphone - Apple® iOS

Here's how to test the microphone functionality of your iPhone / iPad.

Status Indicators/Lights

Apple iPad - View Signal Strength

Here's how to view signal strength on the Apple iPad.

Text & Multimedia Messaging

Apple iPad - Create and Send a Text Message

Here's how to create and send a text message via the Messages app on your iPad.

Apple iPad - Delete Text Messages

Here's how to delete text messages from your iPad.

Apple iPad - Record and Send Video via Messaging

Here's how to record and send a video on your iPad via the Messages app.

Apple iPad - Send Existing Picture via Messaging

Here's how to send an existing picture from your iPad using the Messages app.

Apple iPad - Send Existing Video via Messaging

Here's how to send a saved video to someone via the Messages app on your iPad.

Apple iPad - Take and Send a Picture via Messaging

Here's how to take a picture and send it via the Messages app on your iPad.

Apple® iPad® Pro Simulator: Changing Message Settings

Learn how to change message settings on your iPad Pro.

Apple® iPad® Pro Simulator: Deleting Conversations

Find out how to delete conversations on your iPad Pro.

Apple® iPad® Pro Simulator: Sending a Text with an Attachmenet

Discover how to send a text message with an attachment using your iPad Pro.

Apple® iPad® Pro Simulator: Sending an Image and Saving Data

Find out how to send images from your iPad Pro.

Apple® iPad® Pro Simulator: Turning Off Group Message Notifications

Learn how to turn off notifications for group messages from your iPad Pro.

Apple® iPad® Pro Simulator: Turning iMessage On or Off

A visual guide for how to turn iMessage on or off using your iPad Pro.

Determining Message Type - Apple iOS

Here's how to determine the message type on Apple iOS devices.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Apple iPad - Capture a Screenshot

Here's how to capture a screenshot using your iPad.

Apple iPad - Set Up Printing

Here's how to set up remote printing on your iPad.

Apple® iPad® Pro Simulator: Changing FaceTime Settings

Find out how to change the FaceTime settings on your iPad Pro.

Apple® iPad® Pro Simulator: Creating a Medical ID

Discover how to create a medical ID on your iPad Pro.

Apple® iPad® Pro Simulator: Performing a Factory Reset

Discover how to perform a factory reset on your iPad Pro.

Apple® iPad® Pro Simulator: Placing a Video Call

Learn how to use FaceTime® on your iPad Pro.

Apple® iPad® Pro Simulator: Turning Off Wi-Fi Assist

Learn how to save data by turning off Wi-Fi Assist on your iPad Pro.

Apple® iPad® Pro Simulator: Using 3D Touch for Communication

Learn how to communicate using 3D Touch on your iPad Pro.

Apple® iPad® Pro Simulator: Using 3D Touch in an App

See how to use 3D Touch within an app on your iPad Pro.

Apple® iPad® Pro Simulator: Using 3D Touch on the Home Screen

Find out how to use 3D Touch on the Home screen of your iPad Pro.

Apple® iPad® Pro Simulator: Using Live Picture

Find out how to create a live picture on your iPad Pro.

Apple® iPad® Pro Simulator: Viewing Health Data

A visual walkthrough on how to view your health data using your iPad Pro.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Apple iPad - Manage Guided Access Settings

Here's how to limit app / screen access or button presses on your iPad.

Apple iPad - Turn Guided Access On / Off

Here's how to enable Guided Access, when you want your iPad to remain on one app and control what is available when enabled.

Common Accessibility Settings - Apple® iOS

Here's how to configure common accessibility options for your iPhone or iPad.

Configure VoiceOver Settings - Apple® iOS

Here's how to configure VoiceOver settings for your iPhone or iPad.

Zoom & Magnifier - Apple iOS

Here's how to turn Zoom and Magnifier on or off for your iPhone or iPad.

Wallpapers/Theme

Apple iPad - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your iPad.

Apple® iPad® Pro Simulator: Changing the Wallpaper

Discover how to change the background of the Home screen on your iPad Pro.

Wi-Fi & Network

Apple iPad - Add a Virtual Private Network

Here's how to add a Virtual Private Network (VPN) to your iPad.

Apple iPad - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your iPad.

Apple iPad - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your iPad.

Apple iPad - Reset Network Settings

Here's how to reset settings if your iPad can't connect to data or send / receive messages.

Apple iPad - Turn Virtual Private Network On / Off

Here's how to turn your iPad's virtual private network (VPN) settings on or off.

Apple iPad - Turn Wi-Fi Assist On / Off

If your iPad's cellular data usage is higher than expected, check this setting.

Apple iPad - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your iPad on or off.

Apple® iPad® Pro Simulator: Connecting to a Wi-Fi Network

Learn how to use your iPad Pro to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55