Activate New Device for Existing Verizon Customer
If you have an active Verizon account and a new device, this guide walks you through the activation process to ensure a smooth transition.
Activate a New Android Smartphone
- If you're switching from an iPhone®, ensure iMessage is turned off by navigating: .
- Save contacts and content on your old phone using the Content Transfer Center.
- Power both phones off.
- If necessary, insert the SIM card into the new Android™ phone.
- Power on the new phone then follow the onscreen prompts to complete activation and setup.
- Restore your content to the new phone using the Content Transfer Center.
Activate a New iPhone
- Save contacts and content on your old phone using the Content Transfer Center.
- Power both phones off.
- If necessary, insert the SIM card into the new phone.
- Power on the new phone then follow the onscreen prompts to complete activation and setup.
- Restore your content to the new phone using the Content Transfer Center or the other options listed in step 1.