Customers With Disabilities
 
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
Avg. rating of 1049 users

As a customer, you are our number one priority at Verizon. Our goal, every day, is to make sure that you receive the best service, the best products and the best value we can provide.

We never want to see you go, and would love the chance to convince you to stay. But if you have to go, we’ve got information below to help you through the process. And we hope to see you again soon!

Image of a moving circle If you are looking to cancel your service because you're moving to a new location, check to see if Verizon service will be available to you. If it is, we can do the heavy lifting and connect your new home before you even unpack.
Learn More >
Image of a going out of town Circle If you'll be out of town anywhere from 30 days to 9 months, no need to cancel. You can suspend your Verizon services instead.
Learn More >
Image of a rethinking service circle To make changes to your account or to explore other options available to you, no need to go any further. You can easily view your options, along with available incentives, and make your changes online.
Learn More >
Image of a  cancel service circle If you want to cancel your Verizon service for any other reason, here are some things you need to know:
  • You won't be able to cancel your service online
  • You can cancel anytime by calling 1.844.837.2262
  • You'll need to provide your account number to cancel the service, so have that handy when you call.
Please rate this page
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  • Sign In to My Verizon
Did You Know?

Many equipment problems can be fixed in less than 5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house.

Get Answers from your automated agent
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios