How to Move, Change, Disconnect, or Cancel your Verizon service
If you are looking to disconnect or cancel your service because you are moving to a new location, you can move the service from your current location to your new location online.
Going out of town?
You can suspend your Verizon services while you are out of town. Your suspension can run for a minimum of 30 days and up to 9 months.
Not satisfied with your current bundle service?
If you are looking to disconnect because you are not satisfied with your current bundle service, please visit our renewal center where you can see all bundle options available with 2 Year Price guarantee and incentive agreements.
If you truly wish to cancel your Verizon service, please call us at 1.800.Verizon (1.800.837.4966).
- You must make your cancellation request by telephone
- Your call may be transferred to ensure that you reach the correct representative
- Cancellation service is available Monday through Friday, 8 am to 6 pm local time.
Did You Know?
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house.