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Activate Your New or Certified Pre-owned Smartphone
These activation instructions are for both new and upgrading customers who have purchased a new or 4G LTE or 5G Ultra Wideband smartphone from Verizon.
- New customer activation instructions
- Upgrading customer activation instructions
- If you are bringing your own non-Verizon smartphone or need a new Verizon 4G LTE SIM card, see our Bring your own device page.
- If you have trouble making a call or using data after activation, try turning your new phone off and then on again.
Activation steps for new customers
Activation steps for upgrading customers
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