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HTC One® - Support Overview

Find device-specific support and online tools for your HTC One.

Filter all topics below.


Backup Assistant

Restore Contacts - Backup Assistant℠ - HTC One®

Here's how to restore your contacts with Backup Assistant on your HTC One.

Backup Assistant Plus

Access Backup Assistant℠ Plus - HTC One®

Here's how to access your backup assistant plus on your HTC One.

Back Up Contacts - Backup Assistant Plus - HTC One®

Here's how to backup contacts using Backup Assistant Plus on your HTC One.

Initial Setup - Backup Assistant℠ Plus - HTC One®

Here's how to setup Backup Assistance plus on your HTC One.

Set Schedule - Backup Assistant℠ Plus - HTC One®

Here's how to schedule your HTC One to backup automatically via Backup Assistant Plus.

Facebook

HTC ONE Simulator: Adding a Facebook® Account

Discover how to add a Facebook account on your HTC One smartphone.

HTC ONE Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your HTC One smartphone.

HTC ONE Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status using your HTC One smartphone.

General

Add Widgets to Home Screen - HTC One®

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your HTC One.

Clear App Cache - HTC One®

Here's how to clear cached data if your HTC One runs slow, crashes or resets or apps freeze.

Enable / Disable App - HTC One®

Here's how to turn pre-installed apps on your HTC One on or off.

Google Play™ Store - Uninstall Apps

Here's how to uninstall apps via the Google Play Store on your Android device.

Manage App Icons - HTC One®

Here's how to manage app icons on your HTC One.

Power Up in Safe Mode - HTC One®

Here's how to boot your HTC One into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Reset App - HTC One

Here's how to reset apps if your HTC One crashes, resets or freezes.

Restart in Safe Mode - HTC One®

Here's how to restart your HTC One into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Stop Running Apps - HTC One®

Here's how to stop running apps if they freeze / hang or cause your HTC One to crash, reset or run slowly.

Turn Automatic App Restore On / Off - HTC One®

Here's info on backing up and restoring app data on your HTC One.

Uninstall Apps - HTC One®

Here's how to remove or delete apps if your HTC One is unresponsive, freezes or an app won't open.

View, Open or Close Recently Used Apps - HTC One®

To view or close recently used apps on your HTC One, view this info.

Google Maps

HTC ONE Simulator: Adding Layers in Google Maps™

Learn how to add layers to Google Maps to view traffic, transit lines and more on your HTC One.

HTC ONE Simulator: Searching Locally using Google Maps™

Learn how to find nearby places using Google Maps on your HTC One.

HTC ONE Simulator: Using Turn-by-Turn Navigation

A visual guide on how to navigate to a location using Google Maps on your HTC One smartphone.

Google Now

HTC ONE Simulator: Searching Google Now™

Discover how to search Google Now on your HTC One.

HTC ONE Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your HTC One.

HTC ONE Simulator: Using Voice Actions with Google Now™

Learn how to use voice actions in Google Now on your HTC One.

Google Play Store

HTC ONE Simulator: Downloading an App or Widget

Discover how to search for and download an app in Google PlayTM Store on your HTC One.

HTC ONE Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget on your HTC One.

My Verizon app

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

Twitter

HTC ONE Simulator: Adding a Twitter® Account

Discover how to add a Twitter account on your HTC One smartphone.

HTC ONE Simulator: Tweeting

Learn how to tweet on your HTC One smartphone.

VZ Navigator

HTC ONE Simulator: Adding Views using VZ Navigator®

Learn how to add views using VZ Navigator on your HTC One.

HTC ONE Simulator: Exiting VZ Navigator®

Learn how to exit VZ Navigator on your HTC One.

HTC ONE Simulator: Searching Locally using VZ Navigator®

Learn how to search locally using VZ Navigator on your HTC One.

HTC ONE Simulator: Setting Driving Alerts with VZ Navigator®

A visual guide on how to set speed and school zone alerts using VZ Navigator on your HTC One.

Verizon Cloud

HTC ONE Simulator: Backing Up Call Logs and Messages

A visual guide on how to back up call logs and messages with Verizon Cloud on your HTC One.

HTC ONE Simulator: Backing Up Contacts

Learn how to backup contacts with Verizon Cloud on your HTC One.

HTC ONE Simulator: Backing Up Photos, Videos, Music and Documents

An interactive guide to backing up photos, videos, music, and documents on your HTC One smartphone.

HTC ONE Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud onto your HTC One.