Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

One Talk Portal
Account Codes

2026-10-04 15:26:22.166

One Talk Portal
Account Codes

Account Codes are a One Talk feature that allows a company to enter a prefix code for users to put in front of a regular call digit pattern for tracking purposes (e.g., track time spent on client calls, international calls, etc.).

Steps

  1. Sign in to My Business.
  2. Click
    Manage Account
     from the top navigation bar.
  3. From the Product Portals section, click
    One Talk
    .
  4. From the 'I want to' section, click
    Manage features
    .
  5. Click
    Account Codes
    .
  6. From the 'Manage Account code' tab, click
    Create Code
    .
  7. Enter the account code and account code description then click
    Submit
    .
  8. To add users to a specific code:
    1. Click the
      Manage / Assign Users tab
      .
    2. Add users' phone number(s) who will use the code for outbound calls.
      Select user(s) then click
      Mandatory
      ,
      Optional
       or
      Unassign
      .