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LG K4™ LTE - Support Overview

Find device-specific support and online tools for your LG K4 LTE.

Filter all topics below.


Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installations from Unknown Sources - LG

Here's how to download apps on your LG device from sources other than the Google Play Store.

LG K4 - Reset App

Here's how to reset apps if your LG K4 crashes, resets or freezes.

LG K4™ - Clear App Cache

Here's how to clear cached data if your LG K4 runs slow, crashes or resets or apps freeze.

LG K4™ - Enable / Disable App

Here's how to turn pre-installed apps on your LG K4 on or off.

LG K4™ - Power Up in Safe Mode

Here's how to boot your LG K4 into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

LG K4™ - Restart in Safe Mode

Here's how to restart your LG K4 into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

LG K4™ - Stop Running Apps

Here's how to stop running apps if they freeze / hang or cause your LG K4 to crash, reset or run slowly.

LG K4™ - Turn App Permissions On / Off

Here's how to turn permissions for installed apps on your LG K4 on or off.

LG K4™ - Uninstall Apps

Here's how to remove or delete apps if your LG K4 is unresponsive, freezes or an app won't open.

LG K4™ - View, Open or Close Recently Used Apps

To view or close recently used apps on your LG K4, view this info.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Google Now

LG K4™ Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your LG K4.

LG K4™ Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your LG K4.

Google Play Store

LG K4™ Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your LG K4.

LG K4™ Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your LG K4.

Maps

LG K4™ Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your LG K4.

LG K4™ Simulator: Using Voice Actions in Google Now™

A visual guide on how to navigate to a location using Google Maps on your LG K4.

LG K4™ Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your LG K4.

MobileIron

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Numbers

My Numbers app - Add An Existing Number

Here's how to add an existing number to the My Numbers app.

My Numbers app - Call History

Here's how to view your recent call history on the My Numbers app.

My Numbers app - Call a Number

Here's how to call a number on the My Numbers app.

My Numbers app - Check Voicemail

Here's how to check Voicemail via the My Numbers app.

My Numbers app - Delete Messages

Here's how delete messages or a contact's call history from the My Numbers app.

My Numbers app - Manage Auto Reply

Here's how to set an auto reply for your subscription on the My Numbers app.

My Numbers app - Manage Notifications

Here's how to manage notifications for the My Numbers app.

My Numbers app - Manage Number Settings

Here's how to manage number settings for your subscriptions on the My Numbers app.

My Numbers app - Manage Subscriptions

Here's how to add numbers and manage subscriptions for the My Numbers app.

My Numbers app - Manage Voicemail Greeting

Here's how to manage the Voicemail greeting for your subscriptions via the My Numbers app.

My Numbers app - Set Up a Number

Here's how to authenticate a number on the My Numbers app.

My Numbers app - Turn Do Not Disturb On / Off

Here's how to turn Do Not Disturb for the My Numbers app on or off.

My Verizon app

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - International Ready Check

Use the International Ready Check to determine if your device can be used while traveling internationally.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - Manage International Plan and View Usage

Here's how to manage international plans and view international data usage via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

Quick Memo

LG K4™ Simulator: Adding Text to a QuickMemo+

Find out how to add text to your QuickMemo+ screenshots with your LG G4.

LG K4™ Simulator: Capturing and Drawing on a QuickMemo+

An interactive guide for using QuickMemo+ to draw and write on screenshots with your LG G4.

LG K4™ Simulator: Sharing a QuickMemo+

Learn how to share your QuickMemos with your LG K4.

VZ Navigator

LG K4™ Simulator: Navigating to a Location

Discover how to get directions to a location using VZ Navigator® on your LG K4.

LG K4™ Simulator: Searching Locally

Learn how to search for a local location using VZ Navigator® on your LG K4.

LG K4™ Simulator: Viewing Current Traffic

An interactive guide for how to add layers to VZ Navigator® to view current traffic on your LG K4.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

LG K4™ Simulator: Backing Up Call History and Messages

A visual guide for how to back up call history and messages with Verizon Cloud on your LG K4.

LG K4™ Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your LG K4.

LG K4™ Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your LG K4.

LG K4™ Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your LG K4.

LG K4™ Simulator: Restoring Content to Your Device

Learn how to restore content to your LG K4 with Verizon Cloud.

LG K4™ Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your LG K4.

LG K4™ Simulator: Upgrading Your Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your LG K4.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

LG K4™ Simulator: Attaching a Video to a Text Message

Discover how to send a video message using your LG K4.

LG K4™ Simulator: Forwarding a Text Message

A visual guide for how to forward a text message using your LG K4.

LG K4™ Simulator: Replying to a Text Message

Learn how to reply to a text message on your LG K4.

LG K4™ Simulator: Sending a Text Message

Discover how to send a text message using your LG K4.

LG K4™ Simulator: Sending a Text Message to Multiple Contacts

Find out how to send a text message to a group of your contacts from your LG K4.

LG K4™ Simulator: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your LG K4.

Verizon Messages (Message+)

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Visual Voicemail

Place a Basic Visual Voicemail Callback - LG  

Here's how to place a Basic Visual Voicemail callback on your LG phone.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.