Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Trading in your old phone?

Remove your Google account from your old phone before getting started.

Step 1 Turn off your old phone

Step 2 Power on your new phone

Hold the power button until the LG V50 ThinQ screen appears, then release.

3 Enter your Verizon PINStep 3 Enter your Verizon PIN

If prompted, from the "Verify Your Account" screen, enter your Verizon Account PIN. Follow the onscreen prompts, then tap Next. If you forgot it, reset or create your Account PIN.

Step 4 Welcome

From the "Setup Wizard" screen, select the appropriate language, then tap Next.

5 Activate your LG V50 ThinQStep 5 Activate your LG V50 ThinQ

From the "Phone activation" screen, tap Next. Please allow a few minutes for activation to complete.

Step 6 Connect to Wi-Fi

From the "Set up Wi-Fi" screen, select a network. Enter the password and tap Connect or Skip the step. If your network isn't shown, tap Refresh List.

7 Copy apps & dataStep 7 Copy apps & data

Tap Next to copy your data and follow the steps to transfer your content. If you'd like a fresh start or would like to transfer your stuff later, tap Don't Copy.

8 Transfer your stuffStep 8 Transfer your stuff

Select the desired source to copy your data from (e.g., Android™, iPhone®, cloud). Follow the steps to transfer your content. If you'd like a fresh start or would like to transfer your stuff later, tap Don't copy.

Step 9 Sign in to Google

Sign in to your Google account or create a new one. Signing in to Google allows you to access Gmail and your Google apps.

10 Set up Google servicesStep 10 Set up Google services

Google offers a variety of services that help many of their apps function better. Review all of them and tap the corresponding switch to turn them on. You may need to scroll down to see all of the services. Switches are turned on when in the blue position. Tap Accept after you've turned on all the services you want.

Step 11 Protect your phone

Adding a fingerprint scan to your phone allows you to touch the fingerprint sensor to unlock it, sign into apps or make purchases. Select the desired protection option, then tap Next.

12 What's trendingStep 12 What's trending

Google Assistant lets you use your voice to complete various actions on your phone and search the web. Tap Next to move to the next step of the Setup Wizard.

13 Google AssistantStep 13 Google Assistant

Tap Next to move to the next step of the Setup Wizard.

14Verizon ServicesStep 14 Verizon Services

Choose whether or not you want to share location info and apps info with Verizon. Tap the corresponding switches to turn these options on or off. Switches are turned on when in the blue position. Tap Accept after you've decided which services you want.

15Add Digital SecureStep 15 Add Digital Secure

Digital Secure protects your phone from malware, viruses and other threats. Set up Digital Secure by tapping Accept or Skip the step.

16You're all doneStep 16 You're all done

From the "Ready to go!" screen, tap Got It to complete setup.