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Microsoft Surface 3 4G LTE - Support Overview

Find device-specific support and online tools for your Microsoft Surface 3 4G LTE Tablet.

Filter all topics below.


Backup Assistant Plus

Backup Assistant℠ Plus - Tablets

Here's a list of tablets available with Backup Assistant Plus.

Cortana

Windows 10 - Set Up Cortana

Here's how to set up Cortana for your Windows 10 device.

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Download and Install Apps - Windows® 8

Here's how to install third-party apps on your Windows 8 device.

Install App Updates - Windows® 8

Here's how to install app updates on your Windows 8 device.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Uninstall Apps - Windows® 8

Here's how to remove or delete apps if your Windows 8 device is unresponsive, freezes or an app won't open.

View, Open or Close Recently Used Apps - Windows® 8

To view recently used apps on your Windows 8, view this info.

Windows 10 - Download and Install Apps

Here's how to install apps on your Windows 10 device.

Windows 10 - Install App Updates

Here's how to update apps on your Windows 10 device.

Windows 10 - Manage Apps

Here's how to open or close apps on your Windows 10 device.

Windows 10 - Uninstall Apps

Here's how to remove or delete apps if your Windows 10 device is unresponsive, freezes or an app won't open.

Windows 10 - View, Open or Close Recently Used Apps

Here's how to view, open or close recently used apps on your Windows 10 device.

Maps

Microsoft Surface 3 Simulator: Searching Locally With HERE Drive+

Learn how to use HERE Drive+ to find nearby places with your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Turning Traffic On and Off

An interactive guide to how to add layers to HERE Drive+ to view current traffic on your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Using Turn-by-Turn Navigation in HERE Drive+

A visual guide on how to get directions to a location in HERE Drive+ on your Microsoft Surface 3.

MobileIron

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

VZ Navigator

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

VZAccess Manager

Configure VZAccess Manager - Macintosh®

Here's how to to configure VZAccess Manager to create an internet connection on your Macintosh device.

Configure WWAN Connection Settings - VZAccess® Manager - Windows®

Here's how to configure connection, account, security and device settings via VZAccess Manager from a Windows computer.

Delete and Recreate Dial-Up Network Connections - VZAccess® Manager (Macintosh®)

Here's how to remove and re-add a dial-up network connections with VZAccess Manager on a Macintosh.

Determining Signal Type/Strength - VZAccess® Manager v5.x / 6.x (Windows®)

Here's how to determine the signal type and strength via VZAccess Manager v5.x / 6.x on a Windows computer.

Verizon Cloud

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

Microsoft Surface 3 Simulator: Attaching a Video to a Text Message

Discover how to attach a video to a text message using your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Forwarding a Text Message

A step-by-step visual guide for how to forward a text message using your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Replying to a Text Message

Learn how to reply to a text message on your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Sending a Text Message

Discover how to send a text message using your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Setting Up Verizon Messages

A visual guide for how to set up your text messaging app using your Microsoft Surface 3.

Windows Phone Store

Microsoft Surface 3 Simulator: Downloading an App

Discover how to search for and download an app from the Windows® Phone Store on your Microsoft Surface 3.

Microsoft Surface 3 Simulator: Uninstalling an App

A visual walkthrough for uninstalling an app on your Microsoft Surface 3.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.