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Trading in your old phone?

Remove your Google account from your old phone before getting started.

1 Power on your new phoneStep 1 Power on your new phone

Hold the power button until the Motorola logo appears, then release and wait for the "Hi there" screen to appear.

2 WelcomeStep 2 Welcome

From the “Hi there” screen, select the appropriate language, then tap Start.

3 Activate your new moto razrStep 3 Activate your new moto razr

From the "Phone activation" screen, tap Next. Allow a few minutes for activation to complete. If prompted, from the "Verify Your Account" screen, enter your Verizon Account PIN. Follow the onscreen prompts, then tap Next. If you forgot it, reset or create your Account PIN.

4 Connect to Wi-FiStep 4 Connect to Wi-Fi

From the "Connect to Wi-Fi" screen, select a network, then enter the password.

5 Choose a restore methodStep 5 Choose a restore method

If you'd like to restore your info from an old device, tap Next. If you'd like a fresh start, tap Don't copy.

6 Sign in to GoogleStep 6 Sign in to Google

Sign in to your existing Google account or create a new one.

7 Keep your account updatedStep 7 Keep your account updated

Scroll to the bottom of the screen, then tap Yes, I’m in. Tap Skip if you don't want to connect your phone number to your Google account.

8 Review and accept Google PoliciesStep 8 Review and accept Google Policies

From the Google "Welcome" screen, tap the appropriate link to view the Terms of Service and/or Privacy Policy. Tap I agree.

9 Set up Google servicesStep 9 Set up Google services

From the "Google services" screen, tap any of the switches to turn them on or off. You may need to scroll down to see all of the services. Tap Accept after you've turned on all the services you want.

10 Add your fingerprintStep 10 Add your fingerprint

From the "Unlock with your fingerprint" screen, tap Set up and then follow the steps.

11 Protect your phoneStep 11 Protect your phone

From the "Set screen lock" screen, enter a lock code, then tap Next. Tap Screen lock options if you want to set up a different lock method.

12 Review Google Assistant noticeStep 12 Review Google Assistant notice

From the "Google Assistant" screen, tap Next.

13 Set up Voice MatchStep 13 Set up Voice Match

From the "Access your Assistant" screen, tap I Agree to set up Voice Match.

14 Set up Google PayStep 14 Set up Google Pay

From the Google Pay screen, tap Add a card and then follow the on-screen prompts.

15 Personalize your phoneStep 15 Personalize your phone

From the "Anything else?" screen, tap an option or tap No thanks to skip.

16 Set up Verizon ServicesStep 16 Set up Verizon Services

From the "Verizon Services" screen, tap any of the switches to turn on or off and then tap Accept.

17 Set up Verizon CloudStep 17 Set up Verizon Cloud

From the "Verizon Cloud" screen, tap Next.

18 Set up Security & PrivacyStep 18 Set up Security & Privacy

From the "Security & Privacy" screen, tap the switch to turn on or off and then tap Accept.

19 Review Motorola privacy noticeStep 19 Review Motorola privacy notice

From the "About your privacy" screen, tap Accept and continue.

20 Set up Motorola contact preferencesStep 20 Set up Motorola contact preferences

From the "Let's stay in touch" screen, tap either of the switches to turn on or off and then tap Next. If desired, enter your email address to receive emails from Motorola.

21 Set up My VerizonStep 21 Set up My Verizon

From the "Welcome to Verizon" screen, tap Open App to set up My Verizon, or tap Skip to skip this step.

22 You're all doneStep 22 You're all done

From the "Ready to go!" screen, tap Got It to complete setup.