Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Trading in your old phone?

Remove your Google account from your old phone before getting started.

1 Power on your new phoneStep 1 Power on your new phone

Hold the Power button until the Motorola logo appears, then release and wait for the "Hi there" screen to appear.

2 WelcomeStep 2 Welcome

From the "Hi there" screen, select the appropriate language, then tap Start.

3 Activate your new moto edge+Step 3 Activate your new moto edge+

From the “Phone activation” screen, tap Next. Allow a few minutes for activation to complete. If prompted, from the “Verify Your Account” screen, enter your Verizon Account PIN. Follow the onscreen prompts, then tap Next. If you forgot it, reset or create your Account PIN.

4 Connect to Wi-FiStep 4 Connect to Wi-Fi

From the "Connect to Wi-Fi" screen, select a network. Enter the password or tap Skip.

5 Review Motorola privacy noticeStep 5 Review Motorola privacy notice

From the "Privacy & software updates" screen, review additional info on screen. Tap either of the switches to turn on or off. To receive updates from Motorola, tap Accept & continue.

6 Choose a restore methodStep 6 Choose a restore method

If you'd like to restore your info from an old device, tap Next. If you'd like a fresh start, tap Don't copy.

7 Sign in to GoogleStep 7 Sign in to Google

Sign in to your existing Google account or create a new one.

8 Set up Google ServicesStep 8 Set up Google Services

From the “Google Services” screen, tap any of the switches to turn on or off, then tap Accept. This may require scrolling to the bottom.

9 Protect your phoneStep 9 Protect your phone

From the "Set a PIN" screen, enter a lock code, then tap Next. Tap Screen lock options if you want to set up a different lock method or tap Skip to set up at a later time.

10 Unlock with your fingerprintStep 10 Unlock with your fingerprint

Adding a fingerprint scan to your phone allows you to touch the fingerprint sensor to unlock it, sign in to apps or make purchases. Tap Setup, then follow the steps to add your fingerprint, or tap Skip.

11 Google AssistantStep 11 Google Assistant

Google Assistant lets you use your voice to complete various actions on your phone and search the web. Tap I agree or Skip to move to the next step of the Setup Wizard.

12 Google PayStep 12 Google Pay

From the "Google Pay" screen, tap Next to set up your payment method or Skip the step.

13 Anything elseStep 13 Anything else

From the "Anything else" screen, tap the preferred option (email, font, wallpaper, etc.), to set up or tap No thanks.

14 Set up Verizon ServicesStep 14 Set up Verizon Services

From the "Verizon Services" screen, tap any of the switches to turn on or off, then tap Accept.

15 Set up Verizon CloudStep 15 Set up Verizon Cloud

Verizon Cloud gives you added protection by backing up your important information to the cloud. Set up Verizon Cloud by tapping Accept or Skip the step.

16 Set up Digital SecureStep 16 Set up Digital Secure

Verizon Digital Secure protects your phone from malware, viruses and other threats. Set up Verizon security by tapping Accept or Skip the step.

17 Permissions PolicyStep 17 Permissions Policy

From the "Let's stay in touch" screen, tap either of the switches to turn on or off. If desired, enter your email address to receive emails from Motorola, then tap Next.

18 You're all doneStep 18 You're all done

From the "Ready to Go!" screen, tap Got it to complete setup.