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Home Control: Choose your service

Adding and Removing Devices After you setup your Home Monitoring and Control service, you may want to add another device. For example, you may want to add an Indoor Light Module to a new table lamp. To add the device to your Home Monitoring and Control network, you’ll first pair it with the Gateway Device (and Remote Control) and install it.

You are able to use the Set up Wizard to add some third party  z-wave devices. From the Set up Wizard, select Device Setup, and Devices from Other Companies to view simplified instructions. Learn More.

Add a Device

To add a new device to your Home Monitoring and Control network:
  1. Log in to with your Verizon Online User name and password.
  2. From main menu, click Device Settings.
  3. Click Add a Device.The Setup Wizard displays. The Choose a Device Type page opens.
  4. Select your device type. Select Device Purchased from Verizon if you are setting up a device you purchased from Verizon. Select Devices from Other Companies if you want to set up a third-party appliance switch, security sensor or light module device
  5. From the Choose Device page, click Begin Setup for the device thumbnail you want to add. If your device is not shown, use the << or >> buttons to scroll and search for it.
  6. Follow the on-screen instructions for installing your device.
Remove a Device
Removing a device is only necessary when you want to remove it from the Home Monitoring and Control network.

To unpair a device:
  1. Log in to with your Verizon Online User name and password.
  2. From the Home Control main menu, click Device Settings. The My Devices page displays.
  3. Open the device's settings by clicking the icon for the device you want to remove.
  4. From Device Settings, click Unpair Device or Delete This Device. The Unpair Wizard displays
  5. Follow the on-screen instructions to complete the unpairing process. After unpairing your device, wait at least 10 seconds before unpairing any other device. Otherwise, unpairing of the first may not complete successfully.
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