Sending and receiving faxes
When using your fax, you cannot make a voice call and send a fax at the same time, unless you have a separate, dedicated Fios Digital Voice line for fax purposes. However, you can use your broadband connection to search the Web while you are sending a fax.
To prevent your voicemail from interrupting your fax, set your voicemail ring cycle longer than your fax ring cycle/delay.
Fax transmissions appear in your call logs just like incoming phone calls (faxes received) or outgoing phone calls (faxes sent).
- Fax machine is connected to a working jack
- Fax machine has power from the electrical outlet and is turned on
- Call forwarding is turned off
- If you are still unable to send/receive a fax, check your fax machine’s user guide