Send a fax using Fios Digital Voice
Fios Digital Voice isn’t just for making voice calls. You can also use it to send a fax. While most fax machines should work with Fios Digital Voice, please check your fax machine’s user guide to ensure compatibility.
How to send a fax
Plug your fax machine into a working jack
Dial the number where you want to send the fax
As with voice calls, charges for sending faxes depends on your calling plan and type, whether domestic or international:
Unlimited calling plans are not charged for sending domestic faxes
Per-Minute calling plans are charged per minute for sending domestic faxes
All faxes sent to international destinations will be charged at the same rates as international phone calls
Sending and receiving faxes
When using your fax, you cannot make a voice call and send a fax at the same time, unless you have a separate, dedicated Fios Digital Voice line for fax purposes. However, you can use your broadband connection to search the Web while you are sending a fax.
To prevent your voicemail from interrupting your fax, set your voicemail ring cycle longer than your fax ring cycle/delay.
Fax transmissions appear in your call logs just like incoming phone calls (faxes received) or outgoing phone calls (faxes sent).
When sending/receiving faxes, make sure your:
Fax machine is connected to a working jack
Fax machine has power from the electrical outlet and is turned on
Call forwarding is turned off
If you are still unable to send/receive a fax, check your fax machine’s user guide