Verizon Support
Customers With Disabilities
Verizon SignIn Alerts

FiOS Internet

How do I view the header information of a message? Full headers include information such as the following:

Received: by pop02 (mbox jeremycxc)
(with Cubic Circle's cucipop (v1.31 1998/05/13)
X-From: Thu Jul 8 22:08:01 1999
Return-Path: (
Received: from by

Depending on the settings, your email software might not display full headers by default. Set your email software to display headers before you view them.

To view email message headers

Outlook Express
  1. Highlight the message in the preview pane.
  2. From the File menu, select Properties.
  3. Select the Details tab. The header information is contained in the box on the Details tab.
Netscape Messenger
  1. Open the message.
  2. From the View menu, select Headers, then All.
  3. The full header contains lines beginning with Received. These are postmarks marking the servers through which the message has traveled.

    Note the host names in the Received lines. Host names are the parts to the right of the @ sign in email addresses, names typically ending with .com or .net, such as, GTE.Net LLC d/b/a Verizon Internet Solutions, or In most cases, the one in the last Received line (the line closest to the message body) is the originating ISP of the sender.
Microsoft Outlook 97 - 98:
  1. Open the message.
  2. Click View, then drag to Headers.
  3. Click Options.

Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps


Watch Fios