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The 'From' address in the message includes Why can't you stop spam that comes from accounts? While Verizon continues to take steps to ensure our customers are not the originators of unsolicited email, the "From" address can be misleading. Many people who send unsolicited email forge their "From" address, making the message appear to have come from a Verizon address when it actually came from another ISP. The only way to accurately identify the origin of the message is to check the email header information and trace the path of the e-mail back to its origin.

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