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How can I effectively complain about unsolicited email? If you choose to complain about an unsolicited email, the complaint must be sent to the originating internet service provide (ISP) in order for any action to be taken against the sender of the message.

Sending a complaint to Verizon regarding unsolicited email from another ISP will delay any action, as Verizon cannot take action against another ISP's customer.

Address your complaint to abuse@, followed by the host name of the ISP, e.g., If you get an error message, try using or

When sending your complaint, it is very important that the original message be sent as an attachment to your complaint in order to preserves the internet header information, which is vital to the investigation. Please do not "cut and paste" the offending message into the complaint message or merely forward the message. If you are using Outlook Express, you can forward a message as an attachment by right-clicking on the message and selecting "forward as attachment" from the menu. Alternatively, you can save the message to your hard drive and send it as an attachment. If you are using Verizon Webmail, simply click View Source, highlight the internet header information, copy, and paste the information into your message.

See Also:
Preventing Spam and Keeping Your Account Safe

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