Verizon Support
Customers With Disabilities
Home
Verizon SignIn Alerts

FiOS Internet



How can I effectively complain about unsolicited email? If you choose to complain about an unsolicited email, the complaint must be sent to the originating internet service provide (ISP) in order for any action to be taken against the sender of the message.

Sending a complaint to Verizon regarding unsolicited email from another ISP will delay any action, as Verizon cannot take action against another ISP's customer.

Address your complaint to abuse@, followed by the host name of the ISP, e.g., abuse@domainname.com. If you get an error message, try using host@domainname.com or postmaster@domainname.com.

When sending your complaint, it is very important that the original message be sent as an attachment to your complaint in order to preserves the internet header information, which is vital to the investigation. Please do not "cut and paste" the offending message into the complaint message or merely forward the message. If you are using Outlook Express, you can forward a message as an attachment by right-clicking on the message and selecting "forward as attachment" from the menu. Alternatively, you can save the message to your hard drive and send it as an attachment. If you are using Verizon Webmail, simply click View Source, highlight the internet header information, copy, and paste the information into your message.

See Also:
Preventing Spam and Keeping Your Account Safe


Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps

Support

Watch Fios