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Confirm LAN Ethernet cable connection The LAN 1 port light on your router should be illuminated after you plug the Ethernet cable from the D-Link router to the Network Interface Card on your computer. If the LAN light is not lit solid green:

Figure depicting D-Link front panel
  1. Check the Ethernet cable that is plugged securely into your wall outlet.

  2. Confirm that the Ethernet cable is plugged securely in one of the four LAN ports.

    Figure depicting D-Link LAN port
  3. Verify that the light on the front panel is illuminated for each port in which an Ethernet cable is connected.

  4. If the Ethernet light is now lit for the port where your Ethernet cable is connected but you can't access the Internet, return to the D-Link Wired Hardware Troubleshooting Checklist.

  5. If the Ethernet light is not lit after you've double-checked the connections, please contact the Verizon Fiber Solutions Center.

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