Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
 
Home
Verizon SignIn Alerts

FiOS Internet



 Verifying the Power Connection to the D-Link Router Verify that the Power LED is lit solid green. If it is not:
Figure Depicting D-Linker router front panel with power light lit.
  1. Confirm that the power adaptor is connected to the receptor on the back panel of the router.


  2. Figure Depicting D-Linker router back panel

  3. Verify that the other end of the power adapter is connected into a wall outlet or power strip.


  4. If the Power light is now illuminated but you still can't access the Internet, return to the D-Link wired hardware troubleshooting checklist.


  5. If the Power light is not illuminated after you've double checked the connections, please contact the Verizon Fiber Solutions Center.


Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=15168
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios