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Troubleshooting a slow connection: Remove viruses Use antivirus software to remove viruses and worms from your computer. In addition to running in the background to protect your computer from viruses in emails, most antivirus programs can also scan your hard drive for viruses and worms.

  1. In some cases, you can remove spyware by simply uninstalling the program or removing the virus that installed it. Unfortunately, many types of spyware are sophisticated enough to remain on your computer even after the original software is uninstalled.

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