Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts

High Speed Internet

Top Email Issues

___________________________________   ___________________________________  

My Email is Not Working
  • I can't send or receive email
  • I can't sign in or access email

Deleted Emails

Outlook Express



Use Email

___________________________________   ______________________________

Use Message Center
Our web-based email and calendar tool.

Message Center graphic


Use Webmail
Our classic web-based email product. webmail graphic


Email Tools
Manage your sub accounts
Change your password
Use Spam Detector
Create an email alias
Set up vacation reply
Email Forwarding
Marketing preferences

Storage and Retention Policies

How long emails remain on the Verizon Server, what to do when you exceed your mailbox quota and how to handle deleted emails

Set up Email

___________________________________   ___________________________________  

Primary Account (
You set up your account and selected your user name during your service installation.

Email Software
Once you set up your primary account you can set up email software.

Accounts for Friends and Family
Primary account holders can set up 8 additional sub-accounts.

Verizon Wireless Phones

Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411